Job Description

Posting number: 26-01457

Department: Behavioral Health Services

Division: Emergency Services

Job classification: Crisis Support Specialist

Posting type: Open

Categories: Community Services, Health Services, Mental Health, Public Health, Social Services, Miscellaneous, Human Services, Health Education, Counseling, Community and Social Services, Health Care Support, Medical

Summary

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working as a Crisis Support Specialist in our new Crisis Recovery Center, Sunday through Thursday from 9:00 am to 5:00 pm. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program.

This position offers an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness Program, making your financial future even brighter. Salary may increase based on experience.

Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference!

Our accredited crisis recovery center is dedicated to delivering exceptional services and support to our community, proudly holding: The American Association of Suicidology Certification.

20260922102245_7fca7cd3-9093-4829-91e1-5d4f8e29895d.png

Examples of duties

• Good knowledge of professional mental health standards and practices.
• Good knowledge of behavioral health medical terminology, behavioral patterns, and effects of mental illness and substance use.
• Good knowledge of the functions and availability of public and private community resources; good knowledge of the dynamics of individual and group behavior.
• Good knowledge of applicable procedures and documentation for client billing and reimbursement.
• Working skill in understanding the problems, needs, and motivations of assigned client population.
• Working skill in exercising sound judgment in adherence with professional standards; .
• Working skill in influencing the behavior of others.
• Working skill developing positive and professional relationships with internal and external customers.
• Working skill maintaining accurate records in compliance with applicable regulations and standards.
• Working skill in verbal and written communication.
• Working skill in operating a personal computer, applicable software and peripheral equipment.
• Develops and maintains positive, respectful and professional relationships with internal and external customers. Supports, adapts, or delivers services in a manner that ensures understanding and inclusion of diverse client populations. Demonstrates an understanding of the agency's definition of Integrated Care.

Qualifications

Completion of a Bachelor’s Degree in Psychology, Social Work, or related field, and one year of behavioral health experience; or an equivalent combination of training and experience.

Designated positions may be required to possess a valid Illinois Driver’s License and a motor vehicle background check.