Posting number: 26-01471
Department: Behavioral Health Services
Division: Emergency Services
Job classification: Crisis Services Technician
Posting type: Open
Categories: Community Services, Health Services, Human Resources, Mental Health, Public Health, Social Services, Miscellaneous, Customer Service, Health Education, Community and Social Services, Health Care Support, Office and Administrative Support, Medical
We are excited to announce we are hiring, in preparation for the opening of the Crisis Recovery Center, DuPage County Health Department Crisis Services is expanding the team to include the role of Crisis Services Technician in our Residential Unit. In this role, you will be one of the first points of contact for individuals coming into the current facility seeking crisis services and support. In this role, you will have primary responsibility for greeting and assisting clients upon entry into the building, overseeing the reception areas, and supporting a safe environment for all in the building.
The hours are Wednesday to Saturday from 2:00 pm to 12:00 am. The starting pay is $15.65 per hour, along with a $2.00 per hour shift differential. (Hourly rate may increase due to experience)
As a full-time employee you will be eligible for our full county benefit package to include health insurance, 12 paid vacation days, 12 weeks of paid paternal leave, 12 paid federal holidays, 5 paid personal days and accrued sick leave. We also offer student loan forgiveness and tuition reimbursement.
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!
Our Crisis Recovery Center has been identified as one of DuPage County's "Smartest Workplaces -2026" https://www.choosedupage.com/news/dupage-countys-smartest-workplaces-2026/
Our accredited crisis recovery center is dedicated to delivering exceptional services and support to our community, proudly holding: The American Association of Suicidology Certification.
Two years of experience in social services or behavioral health settings which included regular interactions with client population; or an equivalent combination of training and experience.
Position requires applicant to possess a valid Illinois Driver’s License and complete a motor vehicle background check. Attendance at paid new hire HR orientation is required.
Physical Requirements and work environment:
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
The DuPage County Health Department, founded by public referendum in 1944, works to protect and promote the health of our community. The responsibilities of the Health Department include: preventing epidemics and the spread of disease, protecting against environmental hazards and injuries, promoting and encouraging healthy behaviors, responding to disasters and assisting in recovery, and assuring the accessibility of health services.
Among our many services, we offer immunization clinics and dental services, inspect pools and restaurants, educate students about healthy behaviors, investigate disease outbreaks, prepare for public health emergencies, provide testing and treatment for sexually-transmitted diseases, and offer behavioral health services, in addition to numerous other programs that support the health of our residents. For more information about all the services we offer, visit www.dupagehealth.org.
Clients wishing to make an appointment can call (630) 682-7400. The Health Department is open from 8:00 a.m. to 4:30 p.m. Monday through Friday, with some clinics holding evening and weekend hours.
The Health Department also provides 24 hour support for mental health emergencies through our Crisis Intervention Unit. Individuals in need can contact the Crisis Intervention Unit at any time at (630) 627-1700.
DuPage County, Illinois is located directly south and west of Cook County, which includes the city of Chicago. In serving the approximately 932,000 residents of DuPage, the Health Department employs approximately 600 dedicated health care professionals and support staff. Services are provided at various facilities located throughout the county, with Public Health Centers in Addison, Lombard, West Chicago, Westmont, and Wheaton.
For more information about employment and volunteer opportunities at the DuPage County Health Department, visit https://www.dupagehealth.org/317/Career-Opportunities.
