Job Description

Posting number: 26-01391

Department: Behavioral Health Services

Division: Emergency Services

Job classification: Crisis Services Technician

Posting type: Open

Categories: Community Services, Health Services, Mental Health, Public Health, Social Services, Professional, Miscellaneous, Human Services, Customer Service, Community and Social Services, Health Care Support, Medical

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working as a Crisis Services Technician. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms and substance abuse withdrawal. Our team delivers top-notch care with rapid response times. Click https://youtu.be/SbhV8N3-Fus to learn more about the Crisis Recovery Center

We are looking for a new team member, Wednesday through Saturday, on our overnight shift from 9:30 pm to 7:30 am. (We offer a $2.50 per hour shift differential for working on our overnight shift) * Salary may increase based on experience.

This position comes with an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness Program, making your financial future even brighter.

Examples of duties

• Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.

• Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
• Assists with client medication observation in Crisis programming as needed
• Performs tasks related to maintaining environmental standards in crisis programming
• Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned.

Qualifications

A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.

Must be 21 years of age. Experience preferred, but not required

While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.

Supplemental information

Equal Opportunity Employer
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws