Job Description

Job Purpose & Position Overview
The purpose of this position is to provide on-site, in-person intervention for individuals of all ages (adults and children) experiencing a mental health crisis. Intervention includes conducting mental health assessments to determine level of care needed for individual, making referrals for individual and/or family to appropriate medical, mental health, and/or community resources and transporting as appropriate to higher level of care. Assist in diverting target populations from the criminal justice system back into treatment services.
Specific Job Duties/Responsibilities:
• Demonstrate the Public Health Department's core mission, vision and values
• Within parameters of safety protocol, have face-to-face contact with individuals in mental health crisis within the Winnebago service area.
• Collect medical and mental health histories for individuals in mental health crisis.
• Conduct initial crisis assessment screenings to determine risk and triage for appropriate level of care for individuals in mental health crisis.
• Develop action and safety plans for individuals in mental health crisis to reduce crisis and maintain stabilization.
• Coordinate and refer individuals in mental health crisis to other medical, mental health, and community resources, as appropriate.
• Collect demographic data on each mobile crisis response.
• Ability to effectively utilize office equipment to scan, fax, copy, and upload confidential information to electronic health record system.
• Ability to maintain a safe, clean, and sanitary environment by adhering to health and safety policies and guidelines.
• Maintain individual charts on each client following policies and regulations established by the agency.
• Record timely, up-to-date progress notes for each contact with clients utilizing electronic health record system.
• Participate in a paid weekend on-call rotation with other teammates.
• Participate in an interdisciplinary approach to client care, complete internal program referrals, and demonstrate a high degree of team-based treatment.

Required Qualifications/Skills:
• High School Diploma or GED is required with preferred two years of experience in behavioral or mental health services.
• Must possess a valid driver’s license and be able to meet driver eligibility guidelines.
• Must be in good physical and mental health and pass a complete physical exam prior to employment (to include PPD).
• Must complete 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of department approved training) within one year of becoming employed.
• Must have basic knowledge of MS Office computer software.
• Must possess the ability to maintain accurate written daily, weekly, and monthly reports.
• Must perform all duties in a manner that ensures the strictest confidentiality due to access to sensitive information.
Public Health Core Competencies for this Position
Public Health Sciences
• Describes the scientific foundation of the field of public health.
Analysis and Assessment
• Apply ethical data principles.
Leadership and Systems Thinking
• Contributes to continuous improvement of individual, program and organizational performance.
• Participate in and/or provides opportunities for professional development opportunities.
• Contributes to continuous improvement of individual, program and organizational performance.
Communication and Cultural Competency
• Communicate the roles of governmental public health and public health stakeholders as well as information to influence behavior and improve public health.
• Gather input from and facilitate communication among individuals, groups, organizations and local government to improve community health.
Financial Planning and Management
• Establishes teams for the purpose of achieving program and organizational goals.
• Motivates personnel for the purpose of achieving program and organization goals.
Training Requirements:
• Must attend all department meetings, trainings, and certification courses as required by position and Medical Services Director
Physical Requirements:
• Normal to heavy work which includes the ability to lift up to 75 lbs.
• Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, various office equipment, and GSA vehicles.
• While performing daily duties, the employee is regularly required to talk and hear.
Cognitive Requirements:
• Reading, writing, calculating
• Above average social interaction skills
• Reasoning/Analysis
• Works with minimal to no supervision

Language Requirements:
• Must possess the ability to read, write, and speak the English language fluently.
• Must be able to continually and effectively employ professional verbal and written communications skills.
Certificates, Licenses & Registrations:
• All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.

WCHS is an equal opportunity employer.
All applicants must comply with 45 CFR 1301, Subpart D, Section 1301.31 C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and comply with PL 101-630 and PL 101-637 regarding criminal records check. As provided by Federal Law, all qualified Native American and Veteran applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, gender, gender orientation/identity, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits. WCHS participates in E-Verify.