Job Description

Crisis Program Administrator

FT / PT Status – Full-Time
Salary – $37.86 - $56.89 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Angie Rhodes | arhodes@utah.gov |
Application Deadline – 8/14/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The
Crisis Administrator is responsible for the overall leadership and management
of the state's crisis continuum, including the state's crisis line, warmline,
988 efforts, mobile crisis outreach teams and crisis receiving centers. This position also oversees disaster
preparedness and supervision of the PASRR team. This role requires a deep
understanding of community-based crisis and stabilization services, program
development and administration, with a focus on evidence-based care and
trauma-informed practices. The Crisis Administrator will oversee the crisis and
stabilization services team, coordinate with state and national partners, and
manage the state's complex crisis services budget.

Examples of duties:

• Coordinate with local, state and national partners and stakeholders on crisis response, prevention and postvention efforts.
• Demonstrate clinical expertise in crisis services, including assessment, intervention, and referral.
• Monitor and evaluate operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
• Assess existing resources and identify gaps in services/needs based on local, state and federal program/agency/organization priorities.
• Promote evidence-based care and trauma-informed practices within the crisis and stabilization continuum.
• Utilize data to inform and develop quality improvement efforts for crisis and stabilization services.
• Manage the state's crisis services budget and allocations, ensuring efficient and effective use of resources.
• Apply for and oversee multiple federally awarded grants and required programs.
• Submit legislative and federally required reports related to crisis services.
• Oversee the state's disaster preparedness efforts, including planning, training, response coordination, and management of the state’s behavioral health medical reserve component
• Oversee the state's PASRR program, team and its administration, ensuring compliance with federal regulations.

Supplemental Information

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Qualifications

Minimum or "day-one" qualifications:

• Advanced degree in social work, psychology, counseling, or a related field.
• Minimum of 8 years of experience in crisis services
• Minimum of 3 years in program development and administration.
• Strong leadership and management skills, including the ability to motivate and inspire teams
• Excellent communication and interpersonal skills.
• Experience with data analysis and quality improvement methodologies.
• Knowledge of federal and state regulations related to crisis and stabilization services, to include familiarity with CMS requirements and PASRR regulations.
• Proven ability to manage complex projects and budgets, utilizing braided funding with layered limitations and reporting requirements.

Preferred or trainable/on-the-job qualifications:

• Licensed clinical social worker (LCSW), licensed psychologist (LP), or equivalent licensure.
• Experience with disaster preparedness and response.
• Familiarity with the PASRR program and its requirements.
• Experience working with diverse populations and communities.
• Clinical licensure

About the Role

Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information on the Office of Substance Use and Mental Health, please visit our website

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.