Job Description

Team Intro

The Global Crisis Management function is part of the broader Physical Security (PSec) department; and our mission is to mitigate the loss to our People, Assets, Operations, and Reputation from off-platform & physical-natured crises through highly-effective Crisis Management Teams (CMTs). The aim is to ensure the safety and security of our employees, maintain the continuity of critical operations and minimize the impact to our brand reputation in the face of a physical security crisis. Our program has global coverage across all company's corporate offices, products & services (excluding Data Centers & TikTok US Data Security - USDS), and focuses on the assessment, anticipation, preparedness, response, recovery & review of PSec crisis situations.

As the Crisis Specialist, you will be responsible for assisting the Regional Crisis Manager in advancing & operationalizing the Global Crisis Management program for the region.

Responsibilities:

- Assist the Regional Crisis Manager with enhancing crisis preparedness/ managing response in the region.

- Support specialty plan development (risk or contingent-specific).

- Assist the design, development, conduct, and evaluation of CMT training & exercising engagements in the region.

- Aid regional risk identification & evaluation activities.

- Assist on programmatic projects aimed at enhancing overall enterprise and cross-region crisis preparedness.

- Provide overall support during real-time response activities, including scribing responsibilities.

- Help manage CMT Lark chat groups and CMT membership.

- Responsible for regional reporting, engagement tracking, scheduling, and other administrative activities.

- Act as in-region backup for the Regional Crisis Manager.