Job Description

We’reseeking someone to join our team as aCrisis Management & Intelligence Operatortoplay a key role inmonitoringthe global threat landscape toidentifyand provide early warnings of emerging risks that mayimpactthe Firm and the financial sector. You will assess intelligence and proactively produce reports on potential events requiring stakeholder engagement. In partnership with the broader team, you will manage incident response, lead triage calls, evaluate business impact, and ensuretimely,accuratecommunications to relevant stakeholders throughout the incident lifecycle.

This role requires sound judgment, composure under pressure, strong analytical skills, emotional intelligence, and situational awareness. You will helpmonitoremerging threats, support incident response and stakeholder communications, and contribute to after-action reviews that capture lessons learned and strengthen Firm stability.

Fusion Response is the Firm’s incident management function, leading rapidresponseand recovery across business continuity, cyber, technology, and geopolitical events that may affect people, locations, or infrastructure. Operating through a 24/7 follow-the-sun model across Singapore, Hong Kong, Tokyo, New York, Baltimore, Alpharetta, London, and Glasgow, the team works closely with partners across the Firm to manage major incidents, support informed decision-making, and continuously improve resilience through a strong culture of learning, accountability, and development.

In the Technology division, weleverageinnovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.This is a Risk & Resiliency Management Manager position atAssociate level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Whatyou’lldo in the role:

• Composure Under Pressure: Thrive andmaintainsound judgment in high-stress, zero-tolerance environments,demonstratingemotional intelligence and resilience

• Analytical & Technical Judgement: Rapidly absorb and assess complex technical and operational situations, applying strong analytical and troubleshooting skills to drive incident resolution

• Grasp of Intelligence Fundamentals: Proven knowledge and experience of the fundamentals of intelligence, and the ability to ground strategic intelligence in operational intent, translating“what”into a clear“so what”for the business.

• Geopolitical Insight:Demonstratedfamiliarity with geopolitical and region-specific developments, enabling you to contribute meaningfully to intelligence discussions.

• Effective Communication: Communicate complex and technical ideas clearly and professionally, both in writing and verbally, to non-technical and/or senior audiences

• Stakeholder Engagement: Build andmaintainstrong relationships with key stakeholders, including response teams, business units, and senior leadership

• Infrastructure & Technology Awareness:Possessa basic understanding of institutional technology, building systems, and engineering infrastructure relevant to crisis management

• Continuous Learning:Demonstrateenthusiasm for learning, adaptability tonew technologies, and a willingness to step outside your comfort zone to develop new skills

• Intelligence & Threat Monitoring: Show familiarity with geopolitical, country risk, and physical security analysis, as well as current threat trends and risks to the financial sector

• Tool Proficiency: Experience with Microsoft productsrequired(with special emphasis on Excel and PowerPointproficiency), familiarity with OSINT products, social media monitoring tools, incident management platformsisstronglyadvantageous, understanding of rapid notification systems is a plus.

• Growth Mindset & Accountability: Embrace training, after-action reviews, continuous improvement, and personal development. Expected to progress through the team's competency framework and further specialize as fits the requirements of the team.

• Global & Cultural Competence: Bring international experience or experience in global teams; fluency in English both written and verbal, another language or cultural familiarity isadvantageousbut notrequired

Whatyou’llbring to the role:

• Professional experience, preferably within an intelligence or crisis management function in the financial, technology, or related sector, government,law enforcement,or a military organization

• Bachelor's Degree (or equivalent relevant work experience)

• Master’s Degree (desired but not essential)

• The position includes periodic on-call coverage during bank holidays and weekends, typically once every 8-10 weeks depending on team staffing.

• At least3years' relevant experience wouldgenerally beexpected to find the skillsrequiredfor this role.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo