Hours will include 3rd shift and weekends
ESSENTIAL JOB FUNCTIONS
Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisisassistance,identifiesand suggestsappropriate organizationsand service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Documents andmaintainsaccurate, thorough records of all telephone interventions transacted during the work shift.
Reviewsdaily log-sheets and client records to ensureaccurateinformation recording and maintenance.
Supervises andmonitorsthe work of volunteers to ensure they are providingaccurate, quality, crisisassistance, includingaccuratedocumentation.
Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Attends andparticipatesin staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
As assigned,providescrisis intervention tocommunity groups traumatized by suicide.
EDUCATION
Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
High School diploma or GED with completion of AAS/Lifeline50 hoursof Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.
EXPERIENCE
Minimum of sixmonthsexperience in social services
REQUIREMENTS
COMPANY OR PERSONAL VEHICLE USAGE No
PHYSICAL DEMANDS
Position has no unusual physical demands
May involve modestly unpleasant situations such as offensive language from callers.
Time Type:
Full time
Seven Counties Services is a Community Mental Health Center that offers a full range of mental and behavioral health services, substance abuse treatment, and intellectual and developmental disabilities services in a seven-county region in Kentucky. Counties served include Jefferson, Oldham, Bullitt, Shelby, Spencer, Trimble, and Henry.
Seven Counties Services is fully accredited by The Joint Commission. With more than 1,300 staff members serving around 30,000 people annually, we continually help our community flourish...one life at a time.
