Job Description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR-T), partnering with a Peer Support Specialist to provide rapid, community-based behavioral health and substance use crisis intervention services.

Essential Duties and Responsibilities:

• Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma-informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Utilize evidence-based de-escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.
• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on-call schedule to ensure 24-hour, 7-day-per-week crisis coverage (Receive additional compensation for on-call coverage and call-out responses in accordance with agency policy).
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.

***Perform other duties and responsibilities as assigned. .

Qualifications

• Bachelor’s degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related Human Service field.
• Bachelor’s Degree in like field with 2+ years’ experience in a Behavioral Health setting
• High School Diploma AND 5 years’ experience in a clinical role in a Behavioral Health setting
• Prior experience in crisis intervention preferred.

Knowledge, Skills, and Abilities

• Knowledge of behavioral health and substance use disorders.
• Ability to assess risk and respond effectively in crisis situations.
• Strong verbal and written communication skills.
• Ability to remain calm and effective during high-stress situations.
• Ability to establish rapport with individuals and families experiencing crisis.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and documentation systems.

Work Location:

4900 38th Ave Suite 5

Moline, IL 61265, USA

Note: Actual work address is pending however, it will be within a 25 mile radius of the location listed above

Shifts Available:

• Days- 8:30am-5pm
• Afternoons-2pm-11pm
• Midnights-11pm-8am

Compensation & Benefits

• Competitive pay based on qualifications, experience, and credentials (starting at $22.00 per hour).
• Generous full-time benefits package including:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-Term Disability Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Agency-paid benefit contribution of approximately 90%.
• Additional compensation for after-hours on-call coverage and call-out responses.
• Shift differential opportunities.
• Ongoing training and professional development opportunities.
• Opportunity to make a meaningful impact within the community through crisis intervention and recovery-oriented services.

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

Environment:

Exposure to blood borne pathogens requiring the use of universal precautions and/or personal protective equipment.

Exposure to computers.

Disclaimer:

The above examples are intended only as illustrations of various types of work performed in this position.

The omission of specific statements or duties does not exclude them from this position if the work is similar, related or a logical assignment to the position.

Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitude to perform each duty proficiently.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.