Job Description

Job Title: Crisis Counselor CCP‑Grant 3

Location: Saint Louis, MO

Department: Adult Community Services

Employment Type: Full Time

Join our compassionate and responsive team as a Crisis Counselor (CCP‑Grant 3), where you will play a critical role in supporting individuals and communities recovering from federally declared disasters. This position offers the opportunity to provide meaningful emotional support, education, and connection to resources that help individuals regain stability and resilience. If you are empathetic, adaptable, and passionate about serving communities in times of need, this role allows you to make a direct and lasting impact during recovery efforts.

In this role, you will provide outreach, individual and group support, and community education while building relationships with local partners and connecting individuals to essential services. You will contribute to recovery efforts by helping individuals navigate emotional challenges, access resources, and rebuild after crisis events.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:
· Provide outreach, emotional support, and crisis counseling to individuals, families, and groups impacted by disasters
· Deliver presentations and educational sessions on disaster reactions, coping strategies, and recovery resources
· Build and maintain relationships with community partners, agencies, and local organizations
· Connect individuals to appropriate services and resources through referrals and follow‑up support
· Represent the Crisis Counseling Program (CCP) in community outreach and engagement efforts
· Participate in data collection, documentation, and program reporting requirements
· Attend and complete required trainings and program activities
· Maintain flexibility to meet community needs, including working evenings and weekends as required
· Perform other duties as assigned

Education, Experience, and/or Credential Qualifications:
· High School diploma or GED required
· Experience in disaster response, crisis intervention, or community outreach preferred

Additional Qualifications:
· Must be at least 21 years of age
· Must have a valid driver’s license with an acceptable driving record and current auto insurance
· Strong interpersonal and relationship‑building skills
· Ability to work flexible hours, including evenings and weekends
· Understanding of disaster response systems and community support resources preferred
· Ability to communicate effectively with diverse populations and maintain confidentiality

Physical Requirements
· Ability to exert up to 10 pounds of force occasionally
· Ability to perform repetitive hand, finger, and arm movements for typing and documentation
· Ability to sit for extended periods with occasional walking or standing
· Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.