Job Description

Criminal Justice Keyworker (Female) - Swindon and Wiltshire

At The Nelson Trust, we support people whose lives have been affected by addiction, trauma, abuse and multiple disadvantages, helping them make positive and lasting change.

We are looking for a compassionate and experienced Criminal Justice Keyworker to join our Women's Community Services team in Swindon and Wiltshire. This rewarding role involves supporting women involved in the criminal justice system to overcome complex challenges, build resilience, and access the services they need to achieve sustainable positive outcomes.

Salary £27,000 - £28,500 per annum, depending on experience
Hours 35 hours per week (flexibility required to work outside normal hours when needed)
Location Swindon Women's Centre, covering Swindon and Wiltshire

What will you do?

• Provide one-to-one practical and emotional support to women involved in the criminal justice system
• Complete assessments, risk assessments and develop personalised, gender-responsive support plans
• Manage a caseload of women with complex needs, supporting them to achieve positive outcomes
• Work closely with criminal justice agencies, health services, housing providers and other partner organisations
• Advocate for women at multi-agency meetings and support them through family and criminal court processes where required
• Deliver outreach support across Swindon and Wiltshire and contribute to the continuous development of the service

What we are looking for

• Full driving licence and willingness to travel across Swindon and Wiltshire
• At least two years' experience supporting women with multiple and complex needs
• Experience carrying out needs and risk assessments and developing tailored support plans
• Strong understanding of issues affecting vulnerable women, including domestic abuse, mental health, substance misuse, housing and financial difficulties
• Ability to build positive relationships with clients and partner agencies, including those who may be reluctant to engage with services
• Excellent communication, organisation and case management skills, with the ability to manage competing priorities

What we offer

• Holidays 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Cycle to Work scheme

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check.

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.