Job Description

Healthcare Services Group (HCSG) is currently seeking to fill the position of Criminal Background Specialist to join our growing Corporate Team in Bensalem, PA!

This role is primarily responsible for the pre-employment criminal background screening process and is accountable for working within Company guidelines as well as the Fair Credit Reporting Act (FCRA) and state regulations to provide employment decision recommendations.

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, and dietitian services within the healthcare market. For more than 45 years, we have provided essential services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy Companies, we put our collaborative values to work with empowerment and development opportunities for team members at every level.

• Reviews a high volume of criminal background results to evaluate whether prospective employees pose security risks and are eligible for employment.
• Probes into facts by utilizing appropriate investigative and listening techniques; thoroughly reviewing court documents and police records, researching various external records, and understanding unique state laws in order to determine the credibility of the of the applicant.
• Partners with HR leadership, Legal and our Credit Reporting Agency (CRA) to ensure sound employment decisions are made.
• Communicates eligibility determination in a compliant and professional manner to the appropriate Company representative.
• Fields phone calls and emails from inquiring managers on processing status.
• Assists with administration of other pre-employment processes, including drug and health screenings.
• Mails various employment-related notices
• Performs other duties as assigned.

Qualifications

• 2 to 4 years’ experience in Applicant Screening industry, Corporate Security, and/or Human Resources required
• Bachelor’s degree from accredited 4-year institution required; relevant industry experience may be acceptable in place of degree
• Demonstrated expertise in FCRA regulations and requirements and EEOC Enforcement Guidance as they relate to pre-employment background checks
• Experience in the Healthcare industry preferred
• Demonstrated understanding of the court system and terminology in order to interpret results
• Strong organizational skills with excellent verbal and written communication skills
• Holds self accountable for high personal standards of conduct and professionalism
• Proven ability to handle confidential information appropriately
• Proficiency in building and maintaining good working relationships with others
• Strong computer skills to include Microsoft Office and CRA applications; ability to demonstrate a working knowledge of other systems as required
• Proven ability to plan, organize, and prioritize to deliver results and complete assignments within deadlines with a limited amount of direct supervision, and often times managing multiple priorities

Additional Requirements

• Must be able to see and hear
• Must be able to stand and sit for extended periods of time.
• Must be able to speak, read and write English to communicate effectively with partners.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Complimentary Health Benefits- Free telemedicine and Prescription Drug Program
• Health Plans - An array of medical, dental, vision, and other supplemental health insurance offerings.
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c) (3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid Time Off - Holidays and Vacations.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

Bensalem Office

Located on the bustling Street Road near I-95 and Parx Casino, the HCSG headquarters office is a central hub that suits both metro and city commuters. With dozens of dining options, grocery stores, and necessity stores, this Bensalem, PA, location offers convenience for all team members. Within the office, you’ll enjoy the following during your visits:

• Updated office space with diverse independent workspaces to promote creativity.
• Complimentary beverages, including Starbucks Coffee offerings, Keurig, Cola products, and various juices.
• Team events, including holiday parties, company picnics, anniversary celebrations, and more!

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

Benefits Link

Click here for more benefits information

or copy this link https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

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