Job Description

The Center for Reproductive Health (CRH) Assistant is responsible for providing support for the andrology and embryology labs for supply and equipment inventory control and ordering, assisting with shipping and receiving of specimens. The lab has experienced double-digit growth over the past few years with continued growth projections into continue into the future. This position is key to ensuring the lab functions smoothly 364 days a year. This position supports the lab to provide patient schedules for procedure appointments and coordinate male procedure cases. Daily task info completion from the IDEAS EMR is required so that the lab is organized with the daily activities. This individual will assist in identifying workflow challenges and processes and proposing new solutions to improve the support systems of the lab. This position provides some administrative support for filing of patient information and other lab related information. The individual must be flexible and adept at juggling multiple tasks with competing priorities. The individual must be detail oriented, have good people skills and be thorough and able to proactively communicate issues or problems. A high degree of attention to detail and organization are necessary to ensure compliance and safety so the lab can deliver the clinical services in a timely manner. Must be able to work in a team environment and be comfortable with anatomically correct language.

DEPARTMENT INFORMATION:

The Department of Obstetrics, Gynecology and Reproductive Sciences (Ob, Gyn & RS) is a major academic Department in the School of Medicine, engaged in clinical, research and training activities at the Parnassus, Mount Zion, and Zuckerberg San Francisco General Hospital campuses, the new Betty Irene Moore Women’s Hospital at Mission Bay, as well as satellite locations throughout the Bay Area, with an annual operating budget of $150 million. The Department has 134 full-time faculty, 117 other academic appointees, 13 post-doctoral fellows, 22 clinical fellows, 32 residents, 138 voluntary clinical faculty and 270 staff.

The mission of the Department of Obstetrics, Gynecology & Reproductive Sciences is to improve the lives and health of all women through excellence, innovation and leadership in patient care, scientific discovery, education, advocacy, and diversity, equity and inclusion. We are committed to providing quality health care services; educating health care providers and investigators; and conducting research to advance knowledge in our field.

The Reproductive Endocrinology and Infertility (REI) Division and the REI Research Group (REIRG), within the Department of Obstetrics and Gynecology, conducts clinical research relating to all aspects of fertility and reproduction, including specific disorders, such as menopause, infertility, endometrial dysfunction, and polycystic ovarian syndrome.

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application and interview processes. If you would like to request accommodations, please contact the recruiter or hiring manager. If workplace accommodations are needed after a job offer is made, please contact the supervisor and/or Disability Management Services (DMS) at (415) 476-2621 to initiate the interactive process.

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

20

YES

Male fertility case coordination including pre op and post op care communication to the patient prior to procedure and schedule follow up appointments and care as needed.

15

YES

Prep Daily worksheets for labs; print schedules, worksheets. Review for infectious diseases and consents. Prep files for new IVF cases. File patient charts.

10

YES

Stock embryology and andrology labs: tubes, pipettes, dishes and other miscellaneous supplies.

10

YES

Lab ordering and receiving: place orders in BearBuy including standing orders.

10

YES

Receive shipments, open packages, record lots in Ideas EMR, Includes ordering gasses.

10

YES

Lab inventory control. Ensure proper inventory levels to avoid running out of supplies.

10

YES

Keep lab storage area clean and organized.

5

YES

Streamline process to reduce the instances of supply shortages.

5

YES

Manage communications with outside labs including shipping and receiving specimens.

5

YES

Answer lab phone, take lab meeting minutes and coordinate lab meetings.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Required:

• Graduation from high school and one year of appropriate experience; or an equivalent combination of education and experience; and skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.
• Thorough knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.
• Requires good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills. Ability to prioritize multiple tasks and competing priorities.
• Requires interpersonal and work leadership skills to provide guidance to other nonexempt personnel.
• Computer software skills; competency with MS Office Suite, particularly Word and Excel.
• Detail oriented and has an organized approach to their assigned work process.
• Prior clinical or research lab experience.

Preferred:

• Experience with electronic medical records.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
• Experience applying the following regulations and guidelines:
• Good Clinical Practice Guidelines
• Health Information and Accountability Act (HIPAA)
• The Protection of Human Research Subjects
• Effective Cash Handling Procedures
• Environmental Health and Safety Training
• Fire Safety Training