Job Description

To interview crew and fully vet their references and licences. To carry out thorough search and selection of potential candidates. Present a timely shortlist that closely matches the requirements of a detailed client brief. Ensure client and crew satisfaction by efficiency and after-sales service.

To work as a member of the local office and global Crewing Teams; often liaising closely with Fraser Yacht Management and using Company procedures and professional recruitment practices to achieve goals.

KEY DUTIES & RESPONSIBILITIES (not limited to):

• Interviewing crew
• Reference and Licence checking
• Ensuring MLC compliance
• Maintaining and updating crew records and populating assigned software
• Reception and general administrative duties
• Utilizing CRM and Social Media to source crew
• Obtaining detailed client briefs.
• Presenting the client with pertinent shortlists
• After-sales service
• Actively selling and marketing TCN services
• Working to targets
• Attending boat shows

JOB ESSENTIAL FUNCTIONS:

Essential Skills:

• Working knowledge of industry tools (Job Boards, Social Media, etc.)
• Excellent communicator in spoken and written English; A second languages is a plus.
• Computer literacy: Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Willingness to travel if needed;
• People person that builds long-term relationships.
• Good listener and judge of people.
• Works fast and efficiently.
• Thrives under pressure and resilient to disappointments.
• Good at multi-tasking.
• Service-oriented
• Goal-oriented.

Experience:

• Strong computer and social media experience are necessary.

• Marine Industry experience preferred.

Qualifications:

• Relevant work experience in sales and recruiting are a bonus.
• Relevant work experience may be substituted for educational experience.

WORK ENVIRONMENT AND PHYSICAL ABILITIES:

Work Environment:

• Work is conducted most often indoors in an air conditioned, illuminated office environment and periodically outdoors inspecting boats, meeting with yacht captains, and crew aboard vessels, at ports, and on floating barges.
• Local travel may be required.
• Utilization of standard office equipment is used in the working environment.
• Motor skills and senses needed to carry out duties include talking, listening, typing, writing, visual inspection of documents and spaces.

Physical Abilities:

• Light lifting, pushing, walking, and climbing stairs on boats.

The Company reserves the right to add any other reasonable duties from time to time for which you are suitably qualified and to amend or change the duties which comprise the needs of the business subject to prior consultation.

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