
The Crew Chief, Portillo's Food Serviceis responsible forassisting with plant operations by leading and directing the production crew in the day-to-day activities.
The Crew Chief, Portillo's Food Service also ensures a safe/food safe environment, leads sanitation of equipment, assists with inventory management, completes production paperwork/transactions, and performs required quality inspections.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Set up and operate various production equipment and use computer controls to adjust programs, settings, parameters, etc.
· Motivate and create a positive work environment through training, line corrections, and support
· Responsible for completion of process control and administrative paperwork required per shift
· Maintain and support procedures and tracking for sanitation, GMP, and HACCP standards
· Maintain building/equipment via proper operations, cleaning, and preventive maintenance; take accurate measurements using applicable tools and equipment
· Assist manager with conflict and problem resolution and/or properly escalate issues to management
· Understand, train, and follow all safety, quality, sanitation, and production/operating procedures to make a high-quality product in a safe and food safe manner
· Trouble shoot problems effectively to prevent downtime
· Meet production schedules under direction of Production Manager
· All other duties as assigned
ORGANIZATION RELATIONSHIPS
This position reports to the Production Manager and interacts with other production departments.
QUALIFICATIONS
Minimum Qualifications, Knowledge, Skills, Abilities
Must be at least 18 years or older
Previous experience in food manufacturing environment (preferred)
Good communication skills and be able to read, speak and understand English to communicate with team members, managers, and visitors. Bilingual Spanish a plus
Proven ability to lead, influence, develop and coach a diverse group of team members
Must have ability to stand, kneel, bend, and walk for extended periods of time on hard and wet surface
Must be able to withstand hot temperatures and/or cold temperatures
Must be able to push/lift up to 50lbs.
Required use of small tools and food manufacturing machinery
Hot dog! The pay rate for this role is $20.60 per hour. This position is also served with:
Career advancement opportunities
Quarterly Portillo’s gift cards
Daily Pay: Access your pay when you need it!
Counseling and support resources through our Employee Assistance Program (EAP)
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
A flexible time off program
Our 401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Beef Stock – our Employee Stock Purchase Plan*
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

Hot dog! Since 1963, Portillo’s has been serving unrivaled Chicago street food in nostalgic themed restaurants.
Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s!
In 1963, Dick Portillo and his wife Sharon invested their life savings of $1,100 into a hot dog stand called “The Dog House” in Villa Park, IL. The Dog House didn’t have running water or a bathroom. Dick had to run garden hoses from a local business to get the water he needed. The menu was simple – hot dogs, tamales, fries and a coke, all for under 35 cents. Through Dick’s hard work and determination, the Dog House evolved into Portillo’s and has become what it is today.
Come and enjoy our legendary food served by the friendliest people in the business. Even better? Join our growing team!