We are seeking a highly organized and adaptable professional to support the administration and ongoing management of commercial mortgage relationships. This role requires the ability to manage multiple priorities concurrently, work independently with minimal supervision, and collaborate effectively across internal teams.
Key responsibilities include negotiating mortgage renewals, collecting and maintaining accurate client information, and completing streamlined annual reviews. The role also provides stewardship over real estate lending procedures and ensures data integrity across internal systems.
In addition, the incumbent will provide back-up support to the commercial mortgage closing team and must demonstrate a solid understanding of the commercial mortgage space, along with familiarity with bank accounting systems.
Position Responsibilities:
Negotiate terms and process renewals of matured commercial mortgages and sub-accounts of commercial MOne facilities within the administrative purview of both the bank and Real Estate Finance Group
Conduct annual monitoring/client touchpoints for a portfolio of commercial real estate loans, on a timely basis
Serve as back-up to commercial mortgage closing officer(s)
Stewardship of the business unit's procedures
Ad hoc reporting, research and sundry tasks assigned by supervisor from time to time.
Required Qualifications:
3-5 years related work experience in the commercial real estate space
Post-secondary education
Exemplary written and verbal proficiency in the English language
Preferred Qualifications:
Proficiency in both of Canada's official languages
Industry credentials (ex. AMP, PMPC, etc)
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com
Referenced Salary Location
Waterloo, Ontario
Working Arrangement
Hybrid
Salary range is expected to be between
$51,975.00 CAD - $86,625.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.
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