Job Description

Position Summary: The Credit Risk Analyst will be responsible for evaluating, monitoring and managing customer credit risk to minimize financial exposure while supporting sales growth and timely order fulfillment. This role balances risk management with business objectives through established credit policies and credit insurance requirements while fostering positive customer relationships.

Responsibilities:

• Conduct thorough credit research on applicants through reading and interpreting risk factors from mercantile reports, verify submitted information to identify and minimize potential risks.
• Evaluate creditworthiness and establish appropriate credit limits based on project size, payment history, financial stability and overall risk factors.
• Coordinate with the credit insurance provider regarding customer coverage, limit requests, increases, reductions and cancellations.
• Review and maintain customer credit limits in accordance with credit insurer approvals and established company credit policies.
• Maintain accurate documentation of credit reviews, decisions, account updates, job information and other supporting information
• Verify project information provided by contractors to support the preservation of lien and bond rights
• Monitor and manage the credit hold queue by reviewing account status, identifying outstanding issues and coordinating resolutions to facilitate timely order releases.
• Collaborate with internal team and customers to address credit concerns, obtain account updates and resolve outstanding issues.
• Make timely, informed decisions regarding credit approvals, credit limit adjustments, credit extensions and order releases from credit hold.
• Identify uninsured or underinsured credit exposure and communicate potential risks to the AR Manager
• Coordinate customer setup and vendor registration requirements, including the completion of customer specific forms
• Various duties, as assigned by AR Manager

Minimum Qualifications:

• 2-year college degree; or equivalent work experience required
• Strong communication skills both verbal and written
• Ability to handle sensitive customer interactions with professionalism
• Working knowledge of basic accounting principles
• Remain focused and on task in a fast-paced environment
• Possess problem-solving and analytical abilities
• Manage time effectively and adapt quickly to changing priorities
• Experience with financial software systems such as IFS, Nuvo and Billtrust a plus

Travel Required:

No.

Qualifications / Skills Preferred

Vendor Management Intermediate

Troubleshooting Advanced

Teamwork Advanced

Organizational Skills Intermediate

MS Office Software Intermediate

Effective Communication Advanced

Computer skills Advanced

Behaviors Preferred

Innovative: Consistently introduces new ideas and demonstrates original thinking

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the

task done well

Adaptable: Adjusts to changes such as new procedures or technology with ease and enthusiasm

Motivations Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and

interests outside of work

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of task

Financial: Inspired to perform well by monetary reimbursement