Job Description

Job Location: Chicopee MA - Chicopee, MA 01013,

Position Type: Full Time,

Salary Range: $17.00 - $19.00 Hourly,

Travel Percentage: None,

Job Category: Admin - Clerical, Title: Credit Department

Department

As an entry level representative, you will be responsible for Responding to internal and external enquiries via email, phone and face-to-face. The successful candidate must have a basic knowledge with Microsoft word/excel, computer skills, Superior Communication and writing skills You must have the ability to be highly efficient in the days work given. This position is a great opportunity to gain experience in the fast-paced world of distribution. The ideal candidate is enthusiastic, pays attention to details and is willing to accept new challenges.

Duties/ Responsibilities

· Prepares, posts, verifies, and records customer invoices and transactions related to the credit department.

· Creates invoices according to company practices; submits invoices to customers.

· Process customer credit in a daily basis.

· Research customer discrepancies with the assistance of the Manager and other credit employees.

· Speak directly with Customers regarding their account and invoices.

· Performs other related duties as assigned.

Qualifications: Required skills/ Abilities:

· Check company email periodically.

· Working directly with customers and/or the Sales Team to obtain information about issues or concerns.

· Great customer service skills

· Basically, knowledge in Microsoft excel and word.

· Basic numeracy skills.

· Proficiency on numeric keypad.

Physical Requirements

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift to 15 pounds at times