
JOB PURPOSE
To assist the Relationship Team in maintaining and housekeeping the portfolio under management, resolving day to day issues and ensuring marketing team’s involvement in operational issues is brought to a minimum.
KEY RESULT AREAS:
• Act as a backup to the Relationship Manager and mirror the assigned portfolio - Assist the Relationship Management team in maintaining and developing both existing and target Relationships.
• Liaise regularly with various departments (e.g. FTC, OPS, Compliance, Credit Ops…etc) within the bank and entertaining requests and enquiries pertaining to transactions and/ or documentation.
• Ensuring all documentation is up to standard and up to date and ensuring that MER issues are kept to a minimum.
• Attend to the Clients enquiries and coordinate with various Service Departments to ensure resolution in a timely manner.
• Assist in preparing industry studies and data collection pertaining to clients’ portfolio within the unit.
• Attend to specific projects / jobs assigned by the Division/Unit Head from time to time.
• Maintain proper records of clients’ communication.
• Housekeeping monthly pipeline report and updating the same on monthly basis.
• Explore and highlight business opportunities in the portfolio.
• To prepare Consolidated Client Positions on regular basis
• Collate and follow up updating of RB and Technical Capability reports.
• Maintain Filing
• To handle Annual review initiation/preparation and project allocation process
• Prepare and update PPC reports
• Maintain System Data and note pad updated for each client/project.
KNOWLEDGE, SKILLS AND EXPERIENCE:
• Complete knowledge and clear understanding of the Bank’s credit policy and operating systems
• Strong credit, legal knowledge and marketing skills are mandatory.
• Thorough awareness of various financial product / services.
• Excellent communication and analytical skills with ability to perform as a team player
• Familiarity with core banking systems
• BSc. In Finance/ Accounting with minimum experience of 2 – 4 years
• MBA is a plus
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.