Job Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This role is to support Client Support team in the planning and execution of the related activities across the required business lines.

As a significant support function, interacting with the customer and internal stakeholders, customer experience is paramount for the team. This individual will be a point of contact for a number of desks in relation to client management related activities including the management of end to end onboardng for new clients and new product set ups. Delivery of these activities and proficient management Information is essential to succeeding in this area.

Key responsibilities:

· Point of contact for end to end onboarding co ordination: drive liaison with KYC, Legal, Credit Regulatory and operational teams

· Proactively find solutions to reduce time to market for onboarding

· Identifying opportunities for improving our end-to-end customer experience

· Develop a good understanding of key systems and end to end process across Bank and Securities

· Co-ordination with internal teams with regards lifecycle management related activities e.g. account opening & closing, RMA Set up, mandate changes, other operational set up,

· Direct interaction with client regarding end to end onboarding

· Maintain and Publish meaningful MI relating to Client Support Activities

· Prepare GCARS (internal Credit System) applications on a timely basis, ensuring accuracy of financial statement input for Borrower Ratings and correct facility details for Credit Applications for new transactions.

· Tracking the teams’ applications through the credit lifecycle to ensure completion according to schedule and liaising with other stakeholders (Relationship Managers, Credit Officers etc) for additional information (financial statements, facility details, internal documentation sign offs) where necessary

Prepare Funds liquidity, fee notifications and fee accruals for new transactions

Functional / Technical Competencies:

Essential

· Good multitasking skills and task management strategies

· Ability to complete milestones and work toward multiple deadlines simultaneously

· Excellent Microsoft Office skills – Excel (data manipulation, lookups, pivot tables) and Powerpoint (Clear, concise, well formatted reporting).

· Excellent Attention to detail.

· Self-motivated to find solutions

Functional / Technical Competencies:

Essential

• Proficient in Excel and Word
• Relevant industry experience and/or experience of working in a support team

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.