Job Description

Your next opportunity:

We are currently looking for a Credit Risk Officer to join our team in North Ryde on a permanent basis. As part of the Boral Shared Services team, this exciting and critical role is responsible for supporting Boral’s Customer Onboarding processes with a primary focus on the assessment of credit applications from both new and existing customers. You will have a direct working relationship with both customers and sales teams to ensure the overall management of customer accounts to build strong customer relationships.

Your day will involve:

• Management of the New Account application process; reviewing and analysing applications, assessing external credit reports, customer data and relevant documentation;
• Collaborating across Credit and Sales teams to build relationships that ensure best practices and service delivery is achieved;
• Managing customer risk profiles in accordance with our Credit Policy; including assessing of Credit limits;
• Delivering exceptional customer service to our customers including meeting SLA’s on new account assessment and establishment;
• Contributing to building a team culture that encourages continuous improvement, collaboration, and achievement of team goals. 

What we are looking for:

You are a client service professional, with previous experience working with customers in a complex and diversified organisation. You will be highly motivated, with the ability to work directly with customers and stakeholders to form positive relationships. Additionally, you will possess skills in:

• Ideally Customer Credit Risk profiling and familiarity with Credit assessment policies governing credit risk;

But more so:

• Strong analytical, problem solving and decision-making skills with an eye for detail;
• Delivering exceptional customer service;
• Prioritising workloads to meet deadlines and competing priorities;
• Strong communication skills with customers and within a team environment;
• Solid ERP system skills in Oracle, SAP or equivalent.

What's on offer?

• Rewarding career with development opportunities in a leading Australian organisation
• Diverse and collaborative working environment
• Competitive salary & Free Parking!
• Equal opportunity employer
• Organisation dedicated to health and safety of employees
• Novated Car Leasing Scheme

  #LI-KW1