Job Description

We provide the benefits you expect from a leading national company, but what makes us different?

Rewarding Work - Being leaders in our industry, we offer a diverse fast-paced work environment

Our Culture - We offer the career opportunities of a large company with the tight knit family feel of a smaller team

Loyalty - We want to see you reach your potential and we would like to help you get there!

About the Role:

Supervise & manage the Accounts Receivable / Collections Team to provide timely and accurate processing of customer receipts, follow up with customers and internal personnel to maximise collection of customer balances, appropriate review of new customer account applications and maximise efficiency and productivity of Credit Control Processes and Procedures.

Key Responsibilities:

• Undertake review of company policies and procedures relating to Credit Control, Customer Account Applications, Risk Management and Customer Collections.
• Undertake review of company policies and procedures relating to registrations on the Personal Properties Securities Register, including specific rules applicable to equipment hire, new registrations, maintaining existing registrations and discharges.
• Provide recommendations for continuous improvement of these processes to the National Finance Manager for approval prior to implementation.
• Regular reporting to Senior Managers, Branch Managers and Sales Personnel highlighting customers with balances exceeding approved payment terms.
• Review & Approval of Customer Account Applications to determine Credit Worthiness of Applicants, per Corporate Authority Limits.
• Provide direction, supervision and support to the Collections Team
• Provide training, guidance & upskilling to Accounts Receivable / Collections Team members

Key Competencies:

Essential

• Minimum of 5 years’ accounts receivable experience.
• Experience with Australian PPSR System.
• Demonstrated experience with Evolution accounting software and Insphire equipment hire software (or similar)
• Strong computer skills within Microsoft word & outlook
• Strong Spreadsheet and Presentation skills.
• Ability to effectively work autonomously, with limited supervision and in a team environment.
• Strong Leadership skills, including the ability to provide direction, supervision and training to Team Members in an encouraging and supportive manner.
• Excellent communication skills.
• Professional telephone manner.
• Strong negotiating skills, particularly when dealing with difficult customers.
• Strong organisational and multi-tasking skills.
• Driver’s License (Minimum provisional)

Desirable:

• Certificate III (or higher) in Business or Accounting related studies
• Membership with, or Training from Australian Institute of Credit Management

Benefits:

We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

• Exclusive access to over 3,000 fitness and wellbeing discounts, including fitness, recovery services, retailers, resources, and health insurance.
• Flexible Working Arrangements.
• Complimentary Employee Assistance Program for staff and immediate family (mental health support, financial and dietitian support).

Still curious about what makes NPE a great place to work? Get the inside scoop about #LifeatNPE from our team by checking out employee ratings on SEEK. For further information on the role, contact people@nationalpump.com.au. Applications close soon - don't delay, apply today!

Please note only shortlisted applicants will be contacted. If you are successful, you will be subject to a pre-employment medical and reference checks.

*We will be recruiting for this internally no agencies please.