Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As a Credit Manager within our Global Business Services organisation, you will have a visible impact on cash performance, risk management and commercial decision‑making across a cluster of European markets. This role is dedicated to supporting the UKI & Nordics cluster. Based in our Wroclaw office, it offers the opportunity to work at the heart of a global organisation, partnering closely with Finance, Commercial and Customer Service teams to strengthen end‑to‑end order‑to‑cash performance.
What will you be doing?
In this role, you will be responsible for the ongoing delivery and continuous improvement of credit management and collections processes. You will work across functions to manage customer credit risk, minimise overdue debt and resolve complex disputes, while ensuring strong governance and compliance with global controls. Alongside operational delivery, you will play a key role in shaping strategy, mentoring colleagues and driving improvements that support sustainable business growth.
What will you need to be successful?
Success in this role requires strong technical expertise, commercial awareness and the confidence to influence across a matrix organisation.
A minimum of 5 years’ experience in Credit Management and Collections, with a proven track record across the Order to Cash cycle
Strong credit control expertise, including credit risk assessment, customer credit limits, dispute management and debt recovery
Ability to analyse financial data, understand financial statements and key ratios, and translate insight into clear actions and proposals
Experience working with senior, cross functional stakeholders and influencing commercial outcomes in an international environment
Working knowledge of SAP FI CO within the Order to Cash space, or another industry standard ERP
Fluency in English (C1)
You. Unlimited.
We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.
Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website ( www.smith-nephew.com)
Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Hands On, Team Customised, Mentorship.
Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.
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Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.
From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.
Through a spirit of ownership and can-do attitude, we work together to win..
We’re a company of people who care about each other, about our customers and their patients, and about our communities.
Together, we fulfill our shared purpose of Life Unlimited.
Please note: not all products referred to may be approved for use or available in all markets.
