Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

Handling and managing of both internal and external customers to create and maintain effective collection process, business partner with NCS and to support increase in technical requirements for NCS CM Team.

Make An Impact By

• Perform Monthly/Quarterly/Annual Financial Reporting procedures and processes
• Perform daily debt collection activities (i.e. sending SOA, reminder letters) to customer
• To be in regular and frequent communications with NCS AM, PM, CSU Leads, BizOps and NCS Finance on debt collection issues and progress
• Assist CM Manager and Associate in guiding the team in handling their daily functions
• Assist CM Manager and Associate in the business partnering of NCS Internal Stakeholders to manage expectations
• Perform NCS Accounts Receivables Analysis and monitoring ensuring potential issues are highlighted early
• Assist Associate in summarising findings of monthly debt review sessions for reporting to LOBs
• Ensure that monthly debt reviews and summary sessions are set-up in a timely manner
• Drafting of write-off papers for uncollectible debts
• Assist in projects for the automation of debt collection process and reporting including UATs
• Assist in the review and updates of operational process for continuous improvements including the maintenance and review of Work Instructions
• Handle request of internal and external auditors with relation to customer queries and SOPs
• Provide NCS Finance with monthly figures on Provision for doubtful debts, collections, and return on investments from associates.
• Conduct Credit Assessments for new and existing customers.
• Any other ad hoc activities that may be assigned from time to time

Skills To Succeed

• Degree in any discipline
• 2 to 3 years of relevant experience
• Proficient in Intermediate Ms Excel (vlookup, power query, pivot tables), Outlook, Powerpoint, Word
• Working knowledge of revenue recognition, accounts receivables, doubtful debts and bad debts
• Able to perform analytical work
• Good communication skills and command of English language
• Have a keen eye for detail
• Ability to work under pressure and meet tight deadlines
• Able to work independently and in a team

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.