Job Description

About the team
The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities:
Team Management
- Build and manage the collection team to ensure the efficient operation of the team. Regularly assess and optimize the team's talents.
- Set team goals and work plans, monitor the work progress of team members, and provide necessary guidance and training.

Collection Strategy and Execution
- Develop and implement effective collection operation strategies and processes to improve the recovery rate of collections.
- Monitor the quality and effectiveness of the collection work, and adjust the collection strategies in a timely manner according to the actual situation.

Compliance Management
- Ensure that the collection work complies with laws, regulations, and the company's compliance requirements. Conduct regular inspections and give early warnings to avoid complaints.
- Conduct compliance training for team members to strengthen their compliance awareness.

Procurement and Management of Collection Agencies
- Assist in procuring appropriate collection agencies and establishing a good cooperative relationship.
- Conduct goal setting, performance tracking and evaluation of the collection agencies, and promptly solve the problems that arise in cooperation.

Data Analysis and Reporting
- Collect and analyze collection data to provide a basis for the formulation and adjustment of collection strategies.
- Write collection reports to report the progress and results of the collection work.