Vivo Energy

Credit Controller (x4) (Fixed Term Contract)

Vivo Energy  •  Cape Town, ZA (Onsite)  •  20 hours ago
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Job Description

Job Purpose

Manage end-to-end process of Accounts Receivable, maintaining credit control systems and processes, improving the cashflow position of the company through improving the collection process and managing the risk associated with granting credit.

KEY ACCOUNTABILITIES

Dispute Management

  • Transparent and clear query resolution and/or collection process, driving root cause analysis and set-up necessary corrective / counter measurements. Whilst ensuring effective communication to customer re-status of resolution / action to be taken. Manage process for escalating risks where appropriate and in a timely manner.

Collections Management

  • Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
  • Managing a transparent and clear collection process.
  • Maintain records of pro-active collections activities

Customer Reconciliations

  • Ensure that all customer statements are accurate and are reconciled, by conducting rigorous checks on all related documentations in line with processes and procedures.

Credit Management

  • Manage end-to-end process of Accounts Receivable Portfolio.
  • Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
  • Managing a transparent and clear collection process, including risk management and mitigation of risk.
  • Operate within credit risk framework, policies and procedures. Maintain records of internal controls
  • Foster sound working relations with internal and external customers
  • Reporting – Submitted as and when required on AR portfolio view of credit and collection activity, risk overview, query status, shifts in risk profiles, payment patterns and other developments, the potential impact and propose possible corrective measures to improve collection cycle.

Credit Management & Reporting

  • Manage end-to-end process of Accounts Receivable Portfolio and drive operational performance to ensure processes are efficiently carried out and standards maintained
  • Ensure that relevant reports are submitted as and when required on AR portfolio view of credit and collection activity, risk overview, query status, shifts in risk profiles, payment patterns and other developments to ensure visibility on potential impacts and propose possible corrective measures to improve collection cycle

Requirements

Minimum

  • NQF Level 6 (Diploma in Credit Management)
  • 3 years Credit in a Commercial or Manufacturing credit environment

Advantageous

  • Credit Management Diploma
  • Credit experience in the Oil Industry

Working Conditions

  • Able and willing to work outside normal business hours

Applications close: 27th July 2026

Vivo Energy

About Vivo Energy

Established in 2011, Vivo Energy is the company that distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa.

We operate in 28 markets across North, West, East and Southern Africa and in the Ocean Islands where we have a network of over 3,900 service stations. We also export lubricants to a number of other African countries.

Focused on fuelling Africa’s future we make our customers’ lives easier and their experience with us more convenient, enjoyable and rewarding.

We offer high-quality products and services to our customers, setting new standards for safety, innovation and service, wherever we operate.

Our vision is to be Africa's leading and most respected energy business.

Industry
Oil, Gas & Mining
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
2011
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