Job Description

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Credit Controller, Transaction Risk Management (Global Trade Solutions)

We are currently seeking an experienced professional to join the Transaction Risk Management team in Global Trade Solutions.

We’re seeking an experienced professional to join the Transaction Risk Management team within Global Trade Solutions. This role focuses on identifying, assessing, monitoring and mitigating transaction risk for wholesale banking clients, with strong emphasis on pre-commencement due diligence and in-life monitoring in line with Group Operating Procedures and relevant FIMs.

Principal Responsibilities

1) Transaction risk monitoring & control

• Monitor Receivables Finance (RF) transaction flows, including TCI management.
• Perform pre-commencement due diligence and ongoing in-life monitoring to ensure compliance with internal standards and controls.
• Monitor account conduct and payment behaviour, including late payments, and escalate concerns or red flags appropriately.
• Conduct risk reviews, including sampling activity, and provide clear risk commentary to stakeholders.

2) Portfolio analysis & management information (MI)

• Produce MI and analysis to support internal credit assessment and client-facing teams.
• Deliver the Monthly Receivables Ledger on time for management review, highlighting overdue items and key trends.
• Perform ongoing portfolio risk analysis (e.g., debt turn, dilutions, overdues and other key parameters).
• Prepare regular and ad-hoc MI for management and contribute to continuous improvement of credit control practices.
• Analyze and share insights from Field Survey Reports

3) Collections, reconciliations & dispute management

• Follow up overdue invoices using appropriate collection methods (e.g., dunning letters, calls and emails).
• Reconcile client sales ledgers using internal and external sources to strengthen monitoring and control.
• Administer problem accounts and disputed debts, actively tracking progress with buyers, factors, insurance brokers and insurers.

4) Verification, fraud detection & claims handling

• Conduct regular/ad-hoc debt verification with buyers or factors to confirm existence, asset quality and document/shipment accuracy.
• Identify potential improper or fraudulent activity and work closely with the line manager, IFM and SPRM to protect the Bank’s interests.
• Support investigation and handling of irregular cases, including suspected fraud.
• Manage complex insurance claims where required.

5) Stakeholder collaboration & service quality

• Partner effectively with internal teams (Business Development, Portfolio Risk, Operations) and external stakeholders to align customer needs with appropriate risk management.
• Provide guidance to team members on operational practices and risk considerations.
• Maintain service quality standards in line with the Bank’s objectives and drive actions that improve customer service and team performance.
• Adhere to HSBC values and comply with FIM, Credit Policy, Group Compliance Guidelines and other relevant requirements.

Role Requirements (Qualifications & Experience)

• Bachelor’s degree in business or a related field (or equivalent experience).
• Strong knowledge of Structured Trade Finance products, particularly Receivables Finance and Supply Chain Solutions.
• Experience assessing credit risk and receivables quality, including interpretation of key ratios and financial statements (Balance Sheet, P&L and Cash Flow).

• Strong attention to detail and a curious, analytical mindset. Strong interest in getting into the detail to understand underlying transaction structures, and the ability to translate that understanding into rational, risk-based monitoring activities (including defining what to monitor, why it matters, and how frequently).
• Effective stakeholder management and communication skills (including Front Office, credit risk and regional/global partners).
• Proactive, able to work independently, and comfortable managing multiple priorities.
• Knowledge of relevant regulations, the lending/credit approval process and applicable Global Standards.
• Pro-tip : Familiarity with AI-enabled tools is an advantage.

Additional Information

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India