Job Description

Credit Controller - FTC

Department: Claims Management

Employment Type: Fixed Term - Full Time

Location: Stoke

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
• Development, training, and professional qualifications

Davies Group are currently looking for a Credit Controller to join our account team in Stoke on Trent. The Credit Controller is responsible for chasing outstanding invoices for the company and plays a vital role in the cash-flow of the organisation.

What will your day look like:

• Handling specific ledgers of accounts as part of the finance team
• Chasing debt by telephone and email, along with spreadsheet chases.
• Processing and generating reminder letters and monthly statements.
• Liaising with sales ledger/accounts receivable to resolve outstanding queries.
• Investigating and resolving queries relating to non-payment of invoices.
• Uses initiative and imagination to achieve results, reducing debtor days, while promoting client goodwill.
• Maintaining accurate and up to date client details and account records.
• Handling queries and resolving problems within company guidelines and policy.

Knowledge and Abilities:

• Experience in Insurance Claims
• The ability to work in a team as well as individually.
• Good attention to detail and accuracy.
• High level of skill in organising and prioritising.
• The ability to work under pressure and to deadlines.
• Good IT skills, including Word and familiar with Excel.
• Excellent written and verbal communication skills.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan