Job Description

Role: Credit Controller

Location: Wythenshawe - hybrid (3 days in office)

Package: Competitive salary + excellent benefits package

Contract type: 6-12 month Fixed-Term Contract

Role Purpose: To support the Credit Manager within the specific Business Line. To take on responsibility for collections, to investigate queries and resolve in a timely and efficient manner to ensure customer satisfaction. To adhere to the escalation process and to keep the debtors down to a minimum.

Main Duties and Responsibilities:

• Proactively manage your customer accounts to ensure that cash is collected in a timely manner in line with the agreed credit terms.
• Use multiple systems to retrieve data to assist with obtaining payment.
• Keep an up-to-date ledger against each document to confirm the status.
• Manage the assigned debt ledger, keep the age debtors to a minimum by using the escalation process.
• Resolve queries within the 10-day SLA agreement
• Raise Letter Before Action when required and monitor the 10-day SLA.
• Perform ad-hoc duties as required.

Experience & Skills Required

• Experience within the Credit Management industry, managing Residential accounts
• Customer focused approach, dealing efficiently and effectively with all internal and external contacts at various levels
• Collaborative proactive approach, to work with internal stakeholders to improve processes.
• Identify opportunities to process improvements and cost savings
• Effective communicator, both verbal and written
• Able to work to deadlines and manage priorities
• Excellent attention to detail
• Self-motivated and able to take ownership of daily duties.

What’s in it for you?

• Competitive salary
• 25 days holiday + 8 bank holidays (pro rata)
• Combined pension contributions of up to 12%
• Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
• Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services
• Working for an Industry leading global Inspection company

Why work for Bureau Veritas?

Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging culture, where individuals are given the opportunity to fulfil their true potential.

At Bureau Veritas you can benefit from a busy and varied client facing environment, working with market leaders across a wide range of sectors including but not limited to:

Food manufacturing, Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities including Nuclear, Automotive, Public Sector, Mobile Plant, Emergency Services, Transport and Construction.

We pride ourselves on our partnership approach, which means you will be encouraged to develop strong client relationships - combining technical know-how with service excellence to exceed your clients’ expectations.