Job Description

Responsibilities

• Supervise and coordinate credit control activities to ensure the timely collection of outstanding payments.
• Evaluate customers’ creditworthiness and recommend appropriate credit facilities.
• Manage overdue accounts and resolve escalated collection issues.
• Approve and follow up on credit notes, account reconciliations, and invoice-related queries.
• Liaise with customers, sales teams, and internal departments to resolve credit control matters.
• Maintain accurate credit control data and prepare regular collection and performance reports.
• Monitor collection performance against targets and recommend improvements to credit control processes.

Qualifications

• Bachelor’s degree in accounting.
• Previous experience in credit control, accounts receivable, collections, and finance operations is a plus.
• Good understanding of billing systems, credit policies, customer accounts, and collection procedures.
• Strong financial, analytical, reporting, and problem-solving skills.
• Excellent communication, follow-up, negotiation, and customer management skills.
• Ability to work cross-functionally and manage priorities effectively.
• Good command of Microsoft Excel and reporting tools.

Preferred Skills

Required competencies: assertiveness, customer focus, teamwork, integrity, people management, continuous improvement, and results orientation.

What’s in it for you

• Highly competitive monthly salary based on qualifications and experience.
• Free medical insurance coverage for employees and their families.
• Life insurance provided by Mapei.
• Bonus scheme based on the role and company policy.