We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Credit Controller

We are currently recruiting for a Credit Controller to join our team in Addlestone, this role will require proactive engagement with other departments and direct interaction with clients to ensure the timely collection of outstanding invoices. Reporting to the Credit Control Team Leader and as a member of the Order to Cash Team, this is one of the key roles in delivering the company’s working capital targets and delivering long-term cash collection initiatives. There is potential for personal and professional growth within the local and global Schindler organisation.

Your main responsibilities

Maintain a strong credit control system and procedure, ensuring they align with the company's financial policy
Monitor debtor balances to ensure a reduction in debtors' days
Manage the collection of payments and customer accounts
Foster and maintain high-quality relationships with clients and internal stakeholders
Regularly report and present to management on outstanding issues, informing them of potential debtor problems
Work closely with the sales and customer service departments to resolve outstanding queries.
Ensure that debts are paid in a timely manner, meeting set targets for overdue debt
Initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion
Leading effective cash collection calls with the ops leader and ops Admin to ensure actions are understood and
followed through
Providing up-to-date assessment of recurring slow / failed payers for potential operational service amendments /
stops
Take ownership and lead corrective actions when performance falls below-agreed standards
Manage complex disputes and escalate higher-level disputes to the Team Leader
Responsible for (working alongside Treasury) achieving nil unallocated cash
Making available bad debt write-off proposals with the proven collection effort and present to the management
team
Responsible for establishing, documenting and maintaining all Standard Operating Procedures for an optimized
credit control operation

What you bring

Strong and clear communication (verbal and written) is necessary
Confident to call clients on the phone
Experience in managing third-party debt recovery agents
Proven work experience 3 year + as a Credit Controller, preferably within the engineering industry
Proficient use of Office 365 (Excel, Word, PowerPoint, Outlook). SAP experience and Power BI will be highly
regarded
Construction, Services and related industries preferred

What’s in it for you?

Competitive salary with a discretionary annual bonus
25 days’ holiday plus bank holidays, and an annual paid volunteering day
Pension scheme with 6% company contribution
Comprehensive life assurance
Enhanced family leave
Private medical cover with a trusted provider, plus 24/7 virtual GP access
Employee Assistance Programme offering confidential support
Free eye tests and eyewear discounts
Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

About Schindler Group

The Schindler Group is a leading manufacturer and provider of related services for elevators, escalators, and moving walkways.

Founded in 1874 in Switzerland, our company is at the forefront of industry innovation, working on pushing the boundaries of technological engineering, while having a strong focus on safety, comfort, efficiency and reliability.

Moving more than two billion people each day, our products can be found in many well-known buildings throughout the globe, including office and residential buildings, airports, shopping centers/retail establishments and specialty buildings.

We’re a leading employer in the industry, with over 69’000 engaged employees enabling mobility within the urban world. We have a network of over 1000 branch offices in over 100 countries, as well as production sites and research and development facilities in the US, Brazil, Europe, China and India.

At Schindler, our mission is to keep the world moving.

We Elevate… Our World

Industry

Manufacturing & Production

Company Size

10,000+ employees

Headquarters

Ebikon, CH

Year Founded

1874

Website

schindler.com

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