Job Description

Requisition Number: 105764

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

As a Credit Controller, you are responsible for the end to end Accounts Receivables activities (in various sub-processes such as: Credit risk analysis/assessment, Collections (including pre-legal activities), Dispute Management (Identification and Resolution), Cash applications (as needed), Customer on-boarding, Invoice Distribution, Customer portfolio reconciliations) in APAC Region. Along the way, you will get to:

• Be accountable for managing a more complex customer portfolio (this means variety of structures, requirements, payment methods, volume)
• While interacting with customers, determine the root cause of late payments, and connect with colleagues from upstream processes (such as procurement, client services) to advice the best corrective actions to resolve the issue;
• Perform credit risk analysis, determine credit worthiness and suggest adequate credit limits and payment terms when new customer are onboarded or when existing ones require changes.
• Complete reconciliation of customer portfolio, and complete cash allocation in line with the official procedures and targets (Ensure timely allocation of payments)
• Ensure timely collection of all debts and payments in accordance with the company’s credit control procedures /Chase customers via different channels (online, email, phone) to request payments for overdue invoices.
• Perform Ledger Reviews, update AR reports for the business as requested (add collection updates, notes related to activities performed to collect outstanding debt); Periodically review outstanding debts, recommend the write-off of small &/or bad debts.
• Participate and support Accounts Receivables team with updating procedures, process documents when needed.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What you'll need to join Insight

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in Accounts Receivable, Collections or a similar finance-related role.
• Preferred experience with SAP, particularly within Accounts Receivable (AR) modules.
• Strong written and verbal communication skills, with the ability to clearly explain outstanding balances, manage customer expectations, and influence timely payments in accordance with agreed payment terms.
• High level of attention to detail and accuracy when handling financial data and transactions.
• Must have excellent analytical, problem-solving, and prioritization skills.
• Must have strong time management and organizational skills, with the ability to effectively manage multiple priorities and deadlines.

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid Set up
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.