ABOUT THE COMPANY
Global Expansion ( www.globalexpansion.com), an independent subsidiary of Equus Software, is a global Employer of Record (EOR) service provider. We are experiencing rapid growth and are looking for a focused, positive, and energetic Client Services Manager to join our global team.
At Global Expansion, we are passionate about delivering a Global EOR service that provides an exceptional employee experience and a flexible, comprehensive solution for our clients.
We currently support our clients in over 160 countries with the ability to hire in 214 countries and territories worldwide. Our team is distributed across North America, Europe, Africa and Asia.
The Credit Controller is responsible for the timely collection of approximately 1,000 client invoices per month across GX's global client base. The Credit Controller will own the full collections process from invoice due date to cash received and will be the primary point of contact for clients on payment matters.
Please note: Candidates must have the right to work and be located within the UK.
The Credit Controller will be responsible for the following key areas:
• Collections Manage end-to-end chase process for all outstanding client invoices across the portfolio.
• Aged debt ledger Maintain an accurate and up-to-date aged debt report, reviewed weekly with the transactions team lead.
• Days Sales Outstanding (DSO) Track, report, and actively work to reduce DSO across the client base.
• Payment plans and escalations Agree payment plans with clients where appropriate and escalating unresolved cases to the transactions team lead or Finance Business Partner.
• Dispute identification Identify when a slow payment is a genuine dispute (rather than a cash flow issue) and escalate to the Finance Business Partner for resolution.
• Cash allocation Allocate receipts accurately to the correct client invoices in the system.
• Client communication Professional, relationship-aware communication with client finance teams on all payment matters.
• Reporting Produce weekly aged debt and DSO reports for the Transactions Manager.
We are seeking a candidate with the following experience to excel in the Credit Controller role:
• Experience in credit control or collections Proven experience in a dedicated credit control or collections role.
• Multi-currency Familiarity with multi-currency collections is an advantage
• Volumes Experience managing a high-volume ledger (500+ invoices) preferred
• Strong communication skills Confident in client-facing conversations about overdue payments, including escalation calls.
• High attention to detail Accurate cash allocation and ledger management
• Software Strong Excel and financial systems skills; experience with credit management tools is an advantage.
• Industry Experience in EOR, staffing, professional services, or a similarly complex billing model (strongly preferred).
WHY WORK WITH US?
It’s simple. We have an incredible team that is invested in our success. Innovation and creativity are at the top of our list of core values, along with compassion, integrity, and a willingness to get the job done. But we’re not just all about work. We have an exceptional company culture and a leadership team that genuinely believes in balance.
We are building a team that is laser-focused on delivering the best Global EOR solution on the market and would love for you to join us.
Equus Software is the leading provider of global mobility technology, trusted by over 2,000 organizations worldwide for over 26 years.
We help companies simplify the complexity of global mobility, making it easier to manage employee moves with confidence, compliance, and control.
Whether you’re running a large-scale global program or just getting started, our solutions are designed to meet you where you are.
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For smaller or emerging programs, Workia offers a simpler, intuitive solution to get started quickly, providing essential mobility capabilities without requiring extensive customization or IT support.
Across both platforms, companies benefit from stronger compliance, streamlined operations, and a better experience for mobile employees. By connecting every part of the mobility journey, Equus helps organizations reduce risk, improve decision-making, and scale confidently, regardless of size or complexity.
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