Job Description

Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day.

With extensive industry expertise and a deep understanding of the local market, we’re committed to helping people find, sell, and let their property with confidence.

We’re delighted to offer you an exciting opportunity to join our dynamic team as a Credit controller in our Worthing office.

Let’s talk about the Credit Controller role. It involves:

• Proactively monitor and manage outstanding payments from tenants and landlords, ensuring timely collections.
• Initiate and oversee recovery processes, collaborating with external agencies when necessary.
• Accurately input and maintain invoices within our financial systems.
• Regularly reconcile accounts to ensure accuracy and resolve discrepancies promptly.
• Generate comprehensive reports on arrears and credit control performance for senior management review.
• Liaise effectively with landlords, tenants, contractors, and other stakeholders to address and resolve payment issues.
• Identify opportunities to enhance credit control procedures and implement effective solutions.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as;

• Previous experience in credit control, finance, or a related field is preferred.
• Excellent verbal and written communication abilities, with a talent for building rapport with stakeholders.
• Strong ability to prioritise tasks and manage a busy workload efficiently.
• Competency in Microsoft Office Suite and familiarity with financial systems.
• A proactive approach with strong problem-solving capabilities.
• Meticulous attention to detail to ensure accuracy in all tasks.

Here's what you can look forward to:

• 28 days holiday
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
• Contributary pension
• Our smart spending app gives you discounts at over 900 retailers
• Our Employee Assistance Programme offers free counselling support sessions
• Get the latest gadgets and appliances with our Smart Tech Scheme
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!