Job Description

Bauer Media Outdoor is one of the UK’s leading Out of Home media owners and infrastructure companies, with more than 33,000 advertising sites in our portfolio. Our talented team of over 600+ people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK. 

At Bauer Media Outdoor our mission is To Create the Future of Media, transforming our estate to the benefit of all our stakeholders, through data-driven innovations and infrastructure. Our purpose is to provide both A Platform for Brands & A Platform for Good, delivering on advertisers’ media objectives whilst having a positive impact on the world around us

About the role

We're looking for a Credit Controller to take ownership of our credit control function — managing complex customer accounts, driving collections, and playing a key role in keeping our cash flow healthy. This is a varied, relationship-led role that sits at the intersection of finance, sales, and operations, giving you real visibility across the business.

You'll be comfortable picking up the phone to chase a payment and equally at ease in a face-to-face meeting with a senior customer contact.

What you’ll be doing

· Managing a portfolio of high-value accounts, building strong customer relationships while ensuring invoices are paid on time

· Issuing invoices and statements accurately and in line with agreed billing schedules, and ensuring purchase orders are obtained and maintained

· Investigating and resolving invoice disputes in collaboration with internal teams, and processing credit notes where required

· Taking responsibility for accurate and timely cash allocation and keeping customer account information up to date across finance, billing, and CRM systems

· Carrying out regular on-site customer visits to discuss account performance and resolve queries

· Analysing debtor trends, conducting credit reviews and risk assessments, and tracking KPIs including overdue accounts and cash collection performance

· Contributing to cash forecasting and supporting month-end and year-end reporting of receivables

· Identifying process inefficiencies and supporting digitalisation and automation initiatives within the credit team

· Liaising with sales, customer service, and finance teams to align on credit policies and escalate late-payment risks where needed

Knowledge and skills

· Proven experience in credit control, ideally across complex or high-value accounts

· Strong understanding of credit management principles, cash allocation, and collections

· Confident communicator — able to manage difficult conversations professionally, both over the phone and in person

· High attention to detail and strong organisational skills, with the ability to juggle competing deadlines

· Proficient in finance and accounting software, with strong Excel skills

· Experience in a high-volume or fast-paced finance environment is a plus

· Familiarity with Microsoft D365 and Salesforce would be an advantage, though not essential

· A proactive, solution-focused approach with a continuous improvement mindset

What's in it for you?

· Flexible working (3 days in our offices and 2 days at home)

· 33 paid holidays inc bank holidays

· Company Pension Scheme matched up to 8%

· Healthcare Cash Plan

· Life Insurance and group income protection scheme

· Cycle to work scheme

· Travel/Season ticket loans and a whole host of discounts across 100s of retailers

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact careers-uk@bauermediaoutdoor.com

At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you.