Job Description

We’re looking for a proactive and detail-oriented Credit Controller to join our centralised Accounts Receivable team. This role offers full ownership of a portfolio of customer accounts, with a strong focus on manual account management, data handling, and working extensively with Excel spreadsheets to track, analyse, and drive collections activity.

You’ll play a key role in ensuring timely payments, resolving queries, and maintaining strong relationships across the business.

Key Responsibilities

• Manage and maintain customer accounts, ensuring payments are received in line with agreed terms
• Work extensively with Excel to track debt, reconcile accounts, and support cash collection activity
• Investigate and resolve queries, working closely with internal and external stakeholders
• Monitor aged debt and take appropriate action to minimise risk and overdue balances

About You

• Experience in Credit Control or Accounts Receivable
• Comfortable working in a manual, spreadsheet-driven environment
• Confident using Excel for data tracking, reconciliation, and analysis
• Strong communication skills with the ability to manage stakeholder relationships
• Highly organised with good attention to detail
• Proactive, target-driven, and able to prioritise workload effectively

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.