Job Description

The Credit Control & Collection Executive is responsible for following up with customers to secure timely payments, reducing overdue balances, and supporting cash flow management. This role involves regular communication with clients, resolving invoice issues, and maintaining accurate records of collection activities.

Duties & Responsibilities:

1. Monitor customer accounts to ensure compliance with established credit limits and payment terms, flagging any customers who exceed these limits show potential credit issues.
2. Follow up on outstanding invoices through calls, emails and address any billing disputes to maintain accurate account records.
3. Adhere to company credit policies, report on credit risk, and send weekly statements of account (SOA) to customers.