Konew FinTech Corporation Limited

Credit Control Assistant (Debt Collection)

Konew FinTech Corporation Limited  •  Hong Kong, HK / Central, HK / Hong Kong Island, HK (Onsite)  •  4 hours ago
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Job Description

  • Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
  • Perform phone dunning and/or reminder message to delinquent clients in professional manner
  • Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
  • Liaise with different internal parties in resolving disputes and outstanding accounts
  • Prepare debt collection status report
  • Provide general administration and clerical support to the team
  • Handle enquiries related to collection matters
  • Participate in ad-hoc projects as assigned

Requirements

  • Tertiary education, or equivalent qualifications at HKQF level 3
  • Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
  • Proficiency in both English and Chinese
  • Strong self-motivation, with ability to work independently and under pressure
  • Good interpersonal, negotiation and problem-solving skill
  • Maintain a positive, empathetic and professional attitude toward customers at all time
  • Proficiency in MS Office
  • Immediate available is highly preferred

Benefits

  • Attractive remuneration package
  • Career progression opportunities
  • Discretionary performance bonus
  • Medical & Dental insurance
  • Birthday leave
  • Anniversary leave
  • Study leave
  • Study subsidy scheme
  • Employee property loan / personal loan scheme
  • Numerous other staff benefits
Konew FinTech Corporation Limited

About Konew FinTech Corporation Limited

Founded in 1997, Konew Financial Express Limited, a principal member of Konew FinTech Group, is a leading company in mortgage loan and property Finance industry. With more than 200 employees in Hong Kong, Taiwan and China branches, we offer professional one-stop mortgage service and innovative solutions to satisfy our customer’s financial needs. We are committed to maintaining the first-class service and high standard of excellence. At its foundation are three core values — embrace courtesy, driving change and building capabilities, enabling us to achieve strategic ambition and drive sustainable business growth.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Central, HK
Year Founded
1997
Website
konew.com
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