Job Description

Credit Control Assistant - 12 Months FTC

Application Deadline: 24 June 2026

Department: Legal

Employment Type: Fixed Term - Full Time

Location: Bolton

We are seeking a proactive and detail-oriented Credit Control Assistant to join our Finance team in Bolton on a full-time basis. This role is key to ensuring the timely collection of outstanding invoices across a designated client portfolio, in line with Keoghs’ policies and KPIs. The successful candidate will play a vital role in managing debt, maintaining strong client relationships, and supporting the wider finance function.

Key Accountabilities

•Manage and collect outstanding client invoices in accordance with agreed processes and timescales.
•Build and maintain strong client relationships, balancing effective debt recovery with positive client engagement.
•Investigate and resolve invoice queries promptly, working closely with Fee Earners and Clients.
•Ensure accurate allocation of client receipts in collaboration with the Legal Cashiers Team.
•Liaise with the Billing Team to arrange amendments to bills where required.
•Ensuring the team leader is aware of any issues that arise and that significant issues are escalated to the Client Relationship Manager in a timely manner.
•Provide clear and accurate analysis of outstanding debt to Clients and Fee Earners.
•Monitor overdue accounts and recommend actions to keep overdue percentages within target.
•Contribute to process reviews, identifying and recommending improvements.

Experience, Skills and Qualifications

•Strong attention to detail with excellent numeracy skills.
•Proven ability to manage time effectively and prioritise workload.
•Confident IT skills, including proficiency in Excel and other Microsoft Office applications.
•Professional communication skills with the ability to engage effectively with clients and colleagues.
•A strong team player with a collaborative approach, willing to support colleagues when needed.

Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets

*after successfully completing probation

About Davies North America

We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management.

Our global team of more than 8,000 professionals operate across the UK, Ireland, Bermuda, the U.S., Canada, Spain, Switzerland, and India, providing specialist solutions to more than 1,000 highly regulated and global clients - helping them to manage risk, operate their core business processes, transform, and grow.

Davies U.S. is dedicated to bringing this breadth of insurance sector services to America and is quickly expanding. We provide valuable integrated claims capability and resources, operational and consulting solutions for the insurance market, and innovative InsurTech.

Industry

Finance & Insurance

Company Size

501-1,000 employees

Headquarters

Lakewood Ranch, Florida

Year Founded

1984

Website

davies-group.com

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