Job Description

We are changing the way people buy or lease cars, fixing the largely broken used cars sector.

Spotawheel, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.

Launched in 2015, we are currently incorporated in 3 countries, growing aggressively towards our mission of disrupting the €500 billion European market. Spotawheel has been recognized as one of Europe’s fastest-growing companies for three consecutive years, 2021, 2022 & 2023, by the Financial Times.

Unlike traditional used car dealers, we rely on advanced proprietary technology to be much more efficient and effective in the way we work, being able to sustain top vehicle quality and customer experience at large scale.

Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers’ expectations. We invest in our people first and foremost, so that we can create a culture of excellence, recognition and ethics that is above all fun to be a part of.

We are currently looking for a Credit & Collections Associate (Romanian Speaking) to join our Team in Nea Ionia.

Your Key Responsibilities will be to:

• Evaluate creditworthiness of car leasing applications through analysis of financial data, credit checks, and supporting documentation
• Review, assess and finalize lease applications, including approvals, rejections or counter-offers in line with company policies
• Manage daily client communications to ensure timely collection of overdue payments, maintaining a professional and customer-focused approach
• Handle both inbound and outbound calls to address payment inquiries, resolve issues and negotiate payment arrangements
• Maintain accurate records of credit assessments, collection activities and client interactions
• Prepare regular reports on credit assessments, collection progress and outstanding accounts to support decision-making

Requirements

• University Degree in Business Administration or other relevant field is a plus
• Excellent command of the Romanian language, both written and verbal
• Minimum 1 year of working experience in a relevant position or in Customer Service role
• Excellent knowledge of MS Office (excel etc) and G-Suite (google sheets etc)
• Experience with ERP systems will be considered an asset
• Good command of the English language, both written and verbal
• Strong communication and persuasion capabilities as well as problem-solving and negotiation skills
• Ability to perform under pressure and meet tight deadlines

Benefits

• Spotawheel Stock Option Plan
• Group Health Insurance Program
• Daily exposure on top-notch technologies, practices and methodologies
• Professional development plan & specialization in a high-demand market
• Unlimited support to achieve your personal aspirations
• Values based, fun and fast-paced environment