Job Description

Job Title

Credit and Collections Specialist-Thai

The Credit and Collections Specialist is responsible for evaluating low-complexity credit applications, managing a smaller portfolio, supporting accounts receivable process improvements, assisting in creditworthiness assessments, preparing credit documentation, facilitating order releases and risk assessments, monitoring delinquent accounts, cash application, and managing collections for overdue payments by executing collection strategies, disputes registration and assignment to owners for swift resolution and following up with customers. The role supports accounts receivable improvements, enhancing data quality for better financial management. The role assists in assessing creditworthiness by using credit check systems and analyzing financial data. The role prepares documentation for credit decisions and manages local relationships to mitigate risk. Candidates need to be fluent in Thai as a working language.

Your role:

• Evaluates low-complexity credit applications by gathering and analyzing financial information and supporting the decision-making process with accurate data and recommendations.

• Receives predetermined credit applications work assignments under direct supervision, and consistently follows established guidelines, procedures, and policies to ensure compliance and accuracy in task execution.

• Manages a smaller portfolio with a less complex account base, focusing on delivering tailored solutions, maintaining effective client relationships, and ensuring high levels of service and satisfaction.

• Supports and develops accounts receivable lean process improvements, ensuring high master data quality to enhance operational efficiency, reduce waste, and maintain reliable data for effective financial management and reporting.

• Assists in evaluating customers' creditworthiness and adheres to credit policy decisions by utilizing credit check systems, reviewing contracts, and performing timely financial analyses of new and existing customers, to assist in interpreting credit risk and credit limits using Philips scoring methodology and credit policies.

• Prepares documentation for securing credit decisions, including credit insurance, letters of credit, managing local relationships, maximizing limit coverage, handling claims, and maintaining guarantees to mitigate credit risk and support sales activities.

• Facilitates the release of blocked sales orders per the approval matrix, creates credit reports, leverages credit risk mitigation tools, and contributes content for credit risk committee meetings to ensure effective credit management and risk assessment.

• Facilitates communication and coordination with businesses on sales orders, validates and reviews credit risk-related documentation and tools to ensure accurate processing and effective risk mitigation.

• Compiles and monitors delinquent account balances by implementing an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or at risk of being written off.

• Performs timely cash application and accounts reconciliation activities.

• Ensures proper disputes registration and assignment to owners to optimize swift resolution.

• Provides input in trade account receivables valuation process (value adjustment to trade account receivables and doubtful receivables)

• Contacts clients with past due balances to secure payment or payment commitments, follow up on promises, and, when applicable, claim payments from intermediaries or third-party collectors involved in the collections process.

You're the right fit if:

• Minimum 1 year of experience in Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent with Vocational Education OR no prior experience with Bachelor's Degree.

• Must be proficient in Thai as a working language.

About Philips
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here