Job Description

1. Handle collections for the Mumbai Region and achieve collection targets on various parameters
2. Review and Clear Customer Purchase Orders from commercial perspectives.
3. Strong knowledge of Accounts Receivable Management, Debtors Ageing Working, DSO working
4. Strong Revenue Accounting and Billing knowledge
5. Ensure Zero Bad Debt/ Bad Debt are kept within assigned budget and active efforts are made to minimize it.
6. Track & control the delinquency of the area (Bucket & PDD wise) and focus on maximum collection
7. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
8. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
9. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
10. Allocate work to the field executives and ensure performance as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
11. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
12. Well versed with SAP HANA
13. Proficiency in Microsoft office applications
14. Working Knowledge of Direct and Indirect Taxation
15. Must be a Team Player
16. Must have handled 100+ Customer volume