Job Description

Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.

JOB DUTIES:

• Manage past-due collections and take appropriate action on delinquent accounts.
• Analyze account statements, payment trends, and customer financial behavior to minimize bad debt risk.
• Maintain strong customer relationships, resolve disputes, and promote customer satisfaction.
• Recommend credit terms and support credit-related decision-making.
• Prepare monthly cash forecasts and provide reporting on collection activities and account performance.
• Identify opportunities to improve collection processes, reduce risk exposure, and enhance cash flow performance.
  

YOU MUST HAVE:

• 1 years of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
• Prior experience with advanced usage of the English language inclusive of written and verbal communication.
• Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivot tables, formulas, and macros

WE VALUE:

• Strong problem solving & analytical skills
• Finance, Customer Service, or Business experience
• Negotiation and influencing skills
• Working knowledge on SAP AR system
• Strong PC skills and experience with Microsoft products
• Basic Knowledge of accounting principles
• Improvement and results oriented mindset
• Basic knowledge of credit risk management

SHIFTS AVAILABLE:

1st Shift

• Summer Time: 6:00am to 3:30pm
• Winter Time: 7:00am to 4:30pm

2nd Shift

• Summer Time:7:00am - 4:30pm
• Winter Time: 8:00am - 5:30pm

WHAT'S IN IT FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

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ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com

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