Job Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Our Great Place to Work® Certification highlights our dedication to cultivating a high-trust, and inclusive culture for all.

At AbbVie, you won't just have a job, you’ll have the opportunity to unlock a bright future, because we're not just a workplace; we're a world of possibilities.

Difference makers wanted. Apply now!

What’s In It for You?

• Innovative work culture
• Professional development
• Paid time off: Generous vacation, holidays, personal days, volunteering days.
• Employee stock purchase
• Wellness spending account
• Flexible health insurance
• Retirement savings programs
• Bonus plan

When choosing your career path, choose to be remarkable.

Under the supervision of the Pharma AR supervisor, the Credit Analyst, Accounts Receivable, is responsible for collections and reconciliations of assigned customer accounts. The Credit Analyst establishes relationships with customers and works closely with the Customer Service, Business Process Outsourcers (BPO) and Commercial teams to respond faster to customers’ requirements.

Key Responsibilities:

Credit and Collection

• Collection with customers.
• Process of credit card refund.
• Prepare Netting/write off Journal entries relating to bad debt when requested.
• Prepare the Netting/cash application of large retailer/customer. Access large retailer/customer portal to explain the customer deductions.
• Assist the AR supervisor with the collection of customer accounts.
• Initiate process improvement and quality reviews to simplify and improve productivity.
• Support resolution of credit issues with customers.
• Backup to preparing OTC deduction report (customers participating to the OTC rebate programs).
• Backup Bank report remittances preparation.
• May be required to approved customer master changes.

Qualifications

Education/Experience Required:

• Bachelor’s degree or equivalent.
• 3-5 years of experience in credit & accounts receivable.

Essential Skills & Abilities:

• Good written and verbal communication skills.
• Ability to manage relationships, both internally and externally.
• Ability to work in a fast-paced environment and adapt to changes.
• Good sense of teamwork.
• AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Systems:

• Proficiency in Microsoft Office Suite, particularly Excel – Intermediate
• SAP experience preferred.

Business and Technical Knowledge:

• Basic Accounting fundamentals

Additional Information

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html