Job Description

With over 120 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

Ready to dive into the exciting world of credit? As our Credit Administrator extraordinaire, you'll be the financial detective evaluating credit applications, giving the thumbs up (or down) on approvals, and keeping our customer accounts in tip-top shape. Your mission, should you choose to accept it, is to collect funds while nurturing those oh-so-important customer relationships. It's like being a financial superhero, balancing risk and reward!

Your action-packed adventure will include:

• Playing Sherlock Holmes with new customer applications
• Channeling your inner Columbo to conduct credit investigations and approve credit limits (for the big fish, you'll team up with the RCM/CM)
• Being the town crier for Profit Center Managers when customer businesses hit a bump in the road
• Unleashing your inner Spock to logically review and release orders from credit hold
• Becoming the guardian of credit limits and past due balances, ensuring customers pay on time (no time machines allowed!)
• Mastering the art of collection while keeping customer relationships as smooth as butter
• Joining forces with our sales superheroes to create plans for high-risk accounts
• Transforming into a dispute-resolution ninja, tackling customer issues faster than you can say "short payment"
• Channeling your inner novelist to maintain detailed account notes (but keep the fiction out of it!)
• Preparing delinquent accounts for their next adventure: third-party collections, bad debt reserves, or write-offs
• Becoming the Documentation Dynamo, snagging those personal guarantees like a pro
• Being the Regional Credit Manager's right-hand wonder, ready to tackle any task thrown your way

Qualifications

• A minimum of 3 years credit or finance experience
• Strong written and verbal business communication in English (other languages a plus)
• Proficient in the use of the Microsoft Office (Outlook, Excel)
• Possess excellent interpersonal skills and sound business judgment
• Strong analytical skills with the ability to reconcile accounts
• Able to handle multiple open files and prioritize work
• Thorough understanding and interpretation of credit bureau reporting
• Ability to learn and operate the applicable software system used to process orders
• College and/or University degree – preferably in a finance, accounting or business-related field of study a bonus
• Acquired or working towards or interested in the Certified Credit Professional designation

Preferred Skills:

• Previous experience with or knowledge of credit and collections
• Knowledge of the construction industry
• Experience using Infor/M3, Excel

This position is in person in our Port Kells location, Monday to Friday 8am - 4:30pm. This position is NOT remote.

Must be legally able to work in Canada.

Additional Information

Salary Range $45,000 to $55,000 DOE

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.