Job Description

The Credit Administrator is responsible for performing a variety of Credit and Administrative duties within the Credit Department. They provide frontline service and support with communication into the Credit Department, in a timely manner. Additionally, they will maintain a small portfolio of accounts.

The Credit Administrator is required to:

• Maintain a small portfolio of Accounts, contact these customers for payment and follow up, if needed, to ensure timely payments.
• Run credit bureaus and prepare the credit files of new accounts, for Credit Manager to review and approve.
• Maintain daily inquiries by emails, logs, and phone for the Credit Department.

This role is based at our head office in Maxville, Ontario.

RESPONSIBILITIES:

• Respond to customer inquiries, assist customers in the status of their account and move along or action any discrepancies that arise.
• Enter new accounts and any changes to existing accounts accurately onto the system.
• Provide divisional support to the CSRs and Division Managers on Credit inquiries.
• Maintain the public inquiry email inbox for Credit with forwarding any emails to the appropriate division/people.
• Send out Credit Letters for Divisions, as they are requested.
• Assist with yearly Budget run and inquiries on Budget.
• Back up for the Cash Application position, will include deposits and clearing of payments.

EDUCATION & SPECIALIZED KNOWLEDGE:

• Relevant post secondary education with Diploma/Degree in Business, Accounting or Finance.
• Strong computer skills, and ability to leverage technology to efficiently run the department
• Effective listening, verbal, and written communication skills.
• Accuracy and attention to detail.
• Demonstrated integrity and ethical standards.
• Able to handle difficult customers with diplomacy and tact.
• High degree of proficiency in the use of Microsoft suite of software.
• Ability to multi-task and juggle competing deadlines and multiple priorities.

WHY JOIN THE MACEWEN TEAM?

• The salary range for this role is between $55,000-$60,000 per year. Salaries are based on years of relevant experience and education.
• Learn and collaborate with the best in the industry.
• Supportive colleagues and leaders who are passionate about providing exceptional service.
• Competitive compensation package.
• 3 weeks vacation to start.
• Complete benefits program including health, medical, dental, and life insurance.
• RRSP plan with Company match from day one.
• “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

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OUR CORE VALUES:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

• Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
• Long-Term Focused - We value long-term success over short-term gains.
• Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
• Do The Right Thing - We stand by our word and do what's right.
• Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
• Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for 50 years.

MacEwen is recognized as one of Canada's leading independent petroleum and convenience store companies with over 125 retail locations, 17 Divisional Offices, and two distribution centers with identified brands such as Quickie, Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 360+ employees living our core values. First and foremost is our commitment to taking care of our customers.

Before an offer of employment is extended, a minimum of two business references will be required, and candidates must complete pre-employment testing, which comprises a criminal record check.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodation during the recruitment process.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This posting is for a vacant position.