Job Description

At Penguin Solutions (Nasdaq: PENG) – The AI Factory Platform Company – we’re building a team of innovators who thrive on collaboration, creativity, and the opportunity to help shape the future of AI. As part of the AI technology revolution, our teams design, build, deploy, and manage AI factories for enterprises, sovereign AI initiatives, and neocloud providers worldwide.

Headquartered in Silicon Valley, California, Penguin Solutions operates globally through a network of R&D, manufacturing, and sales locations. For nearly three decades, we have operated at the intersection of memory and AI/HPC infrastructure. That engineering expertise positions us to power the next generation of AI workloads, from training to inference and agentic AI at scale.

Penguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision.

At Penguin Solutions, we value ideas over hierarchy and believe in servant leadership, where leaders enable teams to do their best work. We empower employees to take ownership, drive innovation, and grow through challenging work, continuous learning, and exposure to advanced AI tools and technologies. With flexibility where it matters and a strong focus on outcomes, Penguin Solutions is a place to do your best work, grow your career, and make a meaningful impact.

Job Overview

Responsible for maintaining customer accounts, ensuring timely updates of receivables, and supporting the overall AR function. While the role may focus on specific AR modules, the analyst is expected to have working knowledge across all areas to support the team when required.

Responsibilities

• Manage day-to-day credit control and collection activities
• Ensure all Collection activities are recorded correctly and updated in a timely manner
• Submit invoices through customer portals accurately and on time.
• Liaise with Sales, Customer Service and customers on account evaluation and collection matters.
• Address and resolve billing discrepancies or payment variances swiftly through cross-functional collaboration.
• Perform account reconciliations with customers and resolve collection issues or discrepancies
• Analyze and report on credit memos and write-off activities
• Prepare collection forecasts and monitor performance against forecast targets
• Conduct customer credit reviews including analysis of customers’ financial position, to assess risk and recommend appropriate credit limits.
• Monitor credit risk exposure and proactively highlight credit concerns to the Management
• Prepare journal entries ensuring proper general ledger coding for monthly closing.
• Assist in month-end closing activities.
• Any other relevant tasks assigned by supervisor or manager.

Qualifications

• Understanding of Accounts Receivable processes.
• Knowledge of financial systems and processes; SAP experience is an advantage.
• Strong organizational skills with high attention to detail.
• Strong analytical thinking with an eagerness to learn and adapt quickly to fast-paced financial workflows.
• Good problem-solving abilities and analytical mindset.
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint

Requirements

• Bachelor’s Degree or Diploma in Accounting, Finance, or equivalent.
• 1–2 years of relevant working experience.
• Proactive communication style with the ability to work independently and collaborate across team.
• Able to efficiently execute ad-hoc tasks delegated by superior.
• Able to work independently with minimal supervision and handle situations professionally

Location

Based in Penang

Travel

N/A