Job Description

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Medical Staff

Job Family

Clerical

Work Shift

Days (United States of America)Assists in the coordination of credentialing activities in the processing of applications for initial appointment and reappointment, maintaining a current physician/AHP database and maintaining current physician/AHP files. In addition, provides general clerical support to assist in the smooth functioning and operation of the Medical Staff Office.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Initiates processing of applications for medical staff/AHP appointment to ensure that appropriate verification of information is obtained

• Initiates processing of applications for medical staff/AHP reappointment to ensure that applications are processed prior to expiration of current appointment

• Assures medical staff/AHP files are kept current and organized in an orderly manner

• Assists in maintaining current physician/AHP database

• Provides back-up to attend meetings and record minutes

• Responds to requests for information, applications, etc.

• Answers incoming calls, routes callers, takes messages and gives routine information

• Performs routine clerical duties to ensure the smooth function of the office

• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training

• High school diploma or equivalent required

• Associate’s degree in Secretarial Science preferred

Work Experience

• 2 years’ experience in a responsible secretarial position is required

• Background in medical staff credentialling in a hospital setting preferred

• Previous experience in recording and transcribing minutes and with credentialling software preferred

Knowledge, Skills, and Abilities Required

• Knowledge of regulatory (Joint Commission, CMS, HCQIA) requirements related to medical staff services/credentialing preferred

• Knowledge of Microsoft Word, Excel, Access, and PowerPoint as well as flow charts

• Excellent organizational skills

• Written, verbal, and communication skills

• Ability to work with the public

• Ability to work with highly sensitive information and materials, therefore, able to keep confidentiality

• Proficient in operation of typewriter, word processor, calculator, dictating equipment, copy machines, fax machines and multi-line telephone equipment

• Ability to type at a sustained speed of at least 50 words per minutes

Physical Requirements

• Work is sedentary in nature

• May on occasion require attendance at early morning and late evening meetings

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity