Job Description

Epic Staffing Group (Epic), a portfolio company of The Pritzker Organization, is a fast-growing company that provides staffing solutions to the high-demand and rapidly expanding industries of Life Sciences and Healthcare (we are #404 on the Inc. 5000list of Fastest-Growing Private Companies in America). Epic provides best-in-class staffing solutions across a variety of end markets through its deep sector expertise across life sciences and healthcare. Our Award-winning ‘client first’ culture and operational excellence drive industry-leading customer and candidate retention. We are already one of the largest staffing companies in our industry, and our rapid growth and ongoing expansion are creating opportunities at many levels. You can learn more about Epic Staffing Group below.

About the Position:

Epic Travel is looking for a(an) Credentialing Specialist who will be for responsible for all aspects of initial credentialing, recredentialing, and if applicable privileging of clinicians and/or providers to ensure the Strategic Business Unit’s (SBU) clinicians are properly within credentialing scope. This position follows a night shift schedule and operates under a remote work setup, with some days required on-site.

About the Us:

We are a nationwide healthcare staffing partner dedicated to supporting hospitals and healthcare systems with highly skilled travel nurses, therapists, and allied professionals. Our strength lies in combining the scale and resources of a large organization with the personalized, relationship-driven approach of a specialized firm. As part of our corporate team, you’ll help deliver exceptional service throughout every step of the staffing process, ensuring clinicians feel valued and supported while helping facilities respond to rapidly changing workforce demands. We take pride in being adaptable, collaborative, and guided by our mission to improve patient care through the people who deliver it. When you join us, your work enables healthcare providers to do what they do best – care for patients.

What You'll Do:​

• Perform all aspects of initial credentialing, recredentialing, and/or privileging, for the providers and/or clinical teams throughout the US.

• Collect and verify sensitive provider and/or clinician data through confidential sources; manage, upload, and maintain compliance documents in required systems; regularly review reports to monitor completion of applications.

• Assess, evaluate, and interpret application and verification information to identify 'red flags' or areas of established non-compliance; communicate adverse, incomplete, or questionable data to appropriate parties and recommend appropriate course of action.

• Manage incoming and outgoing communications between multiple parties while meeting policy timelines and updating the credentialing database; provide status reports and communicate provider and/or clinician participation information to internal and external customers.

• Provide written and verbal communication with federal, state, and local agencies, hospitals, medical review boards, educator review boards, and malpractice carriers to obtain provider and practitioner information.

• Participate in preparation for Internal and external audits conducted for current and accurate provider and/or clinician information or delegation compliance; audit files based on internal standards and regulatory / accreditation requirements (e.g., CMS, DSHS, NCQA & JCAHO, DNV), if applicable.

• Assist providers and/or clinicians with setting up appointments (e.g., physicals, drug screens, PPDs, Chest X-rays, titers, vaccinations, fit tests, color tests, etc.).

• Remain current with the research, review and interpretation of applicable accreditation, licensing, and other regulatory requirements to ensure credentialing policies and policies continually meet requirements.

• Participate in design and development of forms, workflows, processes, etc., to support credentialing processes.

• Maintain documentation of credentialing activities, such as feedback received from

• fellow colleagues and review and escalate when needed.

What You Bring:

• One year of experience in education or healthcare staffing credentialing.

• Certified Provider Credentialing Specialist (CPCS) can substitute for experience.

• Proficiency in speaking, reading, writing, and understanding the English language as required for effective performance of job duties.

• Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job’s impact to the organization.

• Obtain facts and data pertaining to an issue or question.

• Make quality decisions and meet timeliness of those decisions.

• Understand, interpret, and ensure compliance with laws and regulations.

• Maintain trust through honesty, adherence to principles, and personal accountability.

Your Shift: Night Shift
Your Work Setup Remote (with some days onsite)

Credentialing Specialist Full Job Description

What's in store for you at Epic?

• Competitive salary package, including performance bonuses.

• HMO (medical and dental) & Life Insurance coverage.

• Paid vacation and sick leave credits.

• Additional Covid-19 vaccine and birthday leave credits.

• Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up.

• Medicine & Optical reimbursements.

• Career development and advancement opportunities.