Job Description

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We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

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Job Type: Full-time

Work Setup: Hybrid (3 days onsite per week)

We are looking for a detail-oriented Credentialing & Contract Processing Specialist to support end-to-end credentialing, legal documentation, and contract processing activities. This role is ideal for someone with a strong administrative background, good communication skills, and the ability to manage multiple documents and requirements accurately and efficiently.

The successful candidate will work closely with internal teams, candidates, and stakeholders to ensure all credentialing and contract-related requirements are completed on time and in line with established processes.

Key Responsibilities

• Manage the end-to-end credentialing process, including collection, review, validation, and tracking of required documents.
• Process and monitor expiring credentials and ensure timely renewal or completion of requirements.
• Support legal and contract processing, including document preparation, review, routing, and tracking.
• Maintain accurate and updated records in internal systems and trackers.
• Follow up with candidates, employees, or stakeholders regarding incomplete or outstanding requirements.
• Ensure all documentation is complete, accurate, and compliant with internal standards.
• Coordinate with internal teams to resolve document or credentialing issues.
• Handle a high volume of administrative tasks while meeting required turnaround times.

Qualifications

• At least 6 months of experience in credentialing, expiring document processing, legal processing, contract processing, or a similar administrative function.
• At least 6 months of administrative experience.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Comfortable working with confidential and sensitive documents.

What We Offer

• Full-time employment
• Hybrid work arrangement (3 days onsite per week)
• Collaborative and professional work environment
• Opportunities for career growth and development

If you have strong administrative experience, exceptional attention to detail, and enjoy working in a fast-paced environment supporting legal and recruitment operations, we encourage you to apply.

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